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    Deposit Operations Specialist 1 - Metairie, United States - Bankwithfidelity

    Bankwithfidelity
    Bankwithfidelity Metairie, United States

    2 weeks ago

    Default job background
    Description
    Current job opportunities are posted here as they become available.
    This position is located in Metairie, LA, 70002.
    The Deposit Operations Specialist 1 is responsible for handling, monitoring, and researching all deposit and operations-related activities.

    Handle calls that range from simple balance inquiries to placing a stop payment on an account, checking new accounts, and auditing pending items and corporate and business account documents.


    Required:
    GED or High School Diploma
    Three years' experience in Retail Banking
    Knowledge of Deposit Regulations
    Excellent verbal and written communication skills
    Ability to work independently while contributing as a team player
    A positive internal and external customer service outlook
    Self-motivated and willingness to assume new responsibilities
    Proficient in Microsoft Office Suite to include Outlook, Teams, Word, and Excel

    Specific Job Functions:
    Handle, monitor, and research all deposit and operations-related activities
    Complete testing and reporting for Reg CC and Reg D
    Review all new accounts and exception list
    Review maintenance performed by branch staff
    Complete reviews on Opt in, Stop Payment and CD negotiated rates
    Responsible for reconciling Horizon Teller Cash
    Perform the Automatic Transfer returns
    Rectify the ACH warehouse exceptions
    Review mobile/ATM/RDC and HELOC deposits
    Responsible for branch compliance to policies and procedures and assist in writing such policies and procedures
    Responsible for fielding calls on Branch Policies and Procedures
    Responsible for branch authority level monitoring, approvals, and exception tracking
    Responsible for Retail Help Desk/Retail Service Portal
    Perform bank wide branch training as needed
    Work on projects and committees as needed
    Complies with regulatory rules and regulations, evidenced through successful completion of training and demonstrated ability.
    Performs other duties as appointed by management.
    Fidelity Bank is an Equal Opportunity and Affirmative Action Employer/Veterans/Disabled.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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