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    Deposit Operations Specialist 1 - New Orleans, United States - Fidelity Bank LA

    Fidelity Bank LA
    Fidelity Bank LA New Orleans, United States

    4 weeks ago

    Default job background
    Full time
    Description

    This position is located in Metairie, LA, 70002.

    The Deposit Operations Specialist 1 is responsible for handling, monitoring, and researching all deposit and operations-related activities. Handle calls that range from simple balance inquiries to placing a stop payment on an account, checking new accounts, and auditing pending items and corporate and business account documents.

    Required:

    • GED or High School Diploma
    • Three years' experience in Retail Banking
    • Knowledge of Deposit Regulations
    • Excellent verbal and written communication skills
    • Ability to work independently while contributing as a team player
    • A positive internal and external customer service outlook
    • Self-motivated and willingness to assume new responsibilities
    • Proficient in Microsoft Office Suite to include Outlook, Teams, Word, and Excel

    Specific Job Functions:

    • Handle, monitor, and research all deposit and operations-related activities
    • Complete testing and reporting for Reg CC and Reg D
    • Review all new accounts and exception list
    • Review maintenance performed by branch staff
    • Complete reviews on Opt in, Stop Payment and CD negotiated rates
    • Perform reconciliation on deposit general ledgers
    • Responsible for reconciling Horizon Teller Cash
    • Perform the Automatic Transfer returns
    • Rectify the ACH warehouse exceptions
    • Review mobile/ATM/RDC and HELOC deposits
    • Responsible for branch compliance to policies and procedures and assist in writing such policies and procedures
    • Responsible for fielding calls on Branch Policies and Procedures
    • Responsible for branch authority level monitoring, approvals, and exception tracking
    • Responsible for Retail Help Desk/Retail Service Portal
    • Perform bank wide branch training as needed
    • Work on projects and committees as needed
    • Complies with regulatory rules and regulations, evidenced through successful completion of training and demonstrated ability.
    • Performs other duties as appointed by management.

    Fidelity Bank is an Equal Opportunity and Affirmative Action Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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