- Implements complex new products and services for clients. Analyzes requirements and gathers deliverables to complete the implementation and provide ongoing relationship management. May maintain client-specific procedures. Provides sales or consultative support to prospects or clients in select deals.
- Leverages knowledge of industry and PNC products/solutions to identify outside sales opportunities. Consults with clients and service partners to gather and utilize data to establish or update client specific information for products/services. Acts a project manager and coordinates the implementation work done by others.
- Analyzes, assesses and documents client requirements. May identify customization needs, and work with service partners to decision/implement. Manages multiple complex implementations simultaneously, facilitates/coordinates internal and external stakeholder meetings, creates and maintains project documentation, and creates/delivers reporting on progress.
- Serves as an escalation point and independently resolves challenges regarding implementation and production support issues raised by staff or client. Identifies and drives development of necessary solutions. Ensures positive ongoing client experiences.
- Serves as team subject matter expert. Coaches staff, Sales, and/or client when needed. Leads team communications and meetings, performs workflow coordination, and participates in special projects and initiatives. May develop and maintain training materials and provide training to service partners and clients.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
-
Client Solution Advisor
3 weeks ago
PNC Bank Corp. Akron, United StatesImplements complex new products and services for clients. Analyzes requirements and gathers deliverables to complete the implementation and provide ongoing relationship management. May maintain client-specific procedures. Provides sales or consultati Solution, Advisor, Client, So ...
-
Client Solution Advisor
4 days ago
PNC Financial Services Group, Inc. Akron, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
-
Client Solution Advisor
3 weeks ago
PNC Akron, United States**Position Overview** · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our ...
-
Training to become a businesswoman
2 weeks ago
Stellar Ventures Summit, United StatesMarsh is the world's leading industrial insurance broker and risk advisor. Our approximately employees in more than 130 countries support medium-sized companies and corporations with innovative insurance solutions and consulting services. For Marsh, in Germany - including the emp ...
-
Merrill Financial Solutions Advisor
3 weeks ago
Bank of America Beachwood, United StatesJob Description · Job Description · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and share ...
-
Mobility Solutions Inside Sales Advisor
2 weeks ago
Mobility Works Richfield, United StatesJob Description · Job DescriptionPosition Summary: · The MBW Online Automotive Sales Consultant will sell wheelchair-accessible vans via the Internet, email, telephone, and chat to Out-of-Market prospects. This client category, defined as being outside a 100-mile radius of an act ...
-
Master Ford Technician
1 week ago
Gpac Akron, United States Full timeSenior and Master Automotive Technician · Are you a certified automotive technician with General Motors or FORD? Do you thrive in fast-paced environments? Are you ready to advance your career? · We are seeking a highly skilled and certified service technicians with General Motors ...
-
Global Communications Manager
1 week ago
The Goodyear Tire & Rubber Company Akron, United StatesManager Global Communications · Location: Akron, OH (Hybrid) · No Sponsorship or Relocation offered · Goodyear. More Driven. · About the Position · The Manager Global Communications is responsible for providing strategic communications counsel and delivery of communications effor ...
-
Tax Manager
3 weeks ago
CBIZ Akron, United States Full timeWith over offices and nearly 7, associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized serv ...
-
Water Resources
1 week ago
OHM Akron, United StatesHiring in Cleveland, Ohio · What You'll Contribute to OHM Advisors · As a Senior Project Manager in the Environmental and Water Resources Group (EWRG), you will lead a range of water resources projects across the State of Ohio. The EWRG is a diverse 50+ person team looking for ...
-
Water Resources
6 days ago
OHM Advisors Akron, United StatesHiring in Cleveland, Ohio · What You'll Contribute to OHM Advisors · As a Senior Project Manager in the Environmental and Water Resources Group (EWRG), you will lead a range of water resources projects across the State of Ohio. The EWRG is a diverse 50+ person team looking for a ...
-
Water Resource Engineer
1 week ago
OHM Akron, United StatesHiring in Akron, Ohio · What You'll Contribute to OHM Advisors · As an Engineer within the Water Resources team, you will assist and lead technical work on a wide range of water resource projects across the Midwest. · EWRG works on a variety of water, wastewater, and stormwate ...
-
Water Resource Engineer
6 days ago
OHM Advisors Akron, United StatesHiring in Akron, Ohio · What You'll Contribute to OHM Advisors · As an Engineer within the Water Resources team, you will assist and lead technical work on a wide range of water resource projects across the Midwest. · EWRG works on a variety of water, wastewater, and stormwater ...
-
CADD Manager
21 hours ago
OHM Advisors Akron, United StatesCome work for OHM Advisors, the community advancement firm. · With the singular mission of Advancing Communities, our diverse, 750+ member team works collaboratively across multiple service areas including architecture, engineering, planning, surveying, and construction enginee ...
-
Tax Internship-Spring 2025
6 days ago
Bober Markey Fedorovich Akron, United States InternshipSHIPWho we are · When looking for the right place for your internship, what's important to you? · BMF is one of Northeast Ohios premier accounting and business advisory services firms handling a wide variety of complex audit, tax and business advisory matters for our prestigious an ...
-
Tax Internship-Spring 2025
3 weeks ago
Bober Markey Fedorovich Akron, United States InternshipSHIPJob Description · Job DescriptionWho we are · When looking for the right place for your internship, what's important to you? · BMF is one of Northeast Ohio's premier accounting and business advisory services firms handling a wide variety of complex audit, tax and business advisor ...
-
Audit Internship-Spring 2025
3 weeks ago
Bober Markey Fedorovich Akron, United States InternshipSHIPJob Description · Job DescriptionWho we are · When looking for the right place for your internship, what's important to you? · BMF is one of Northeast Ohio's premier accounting and business advisory services firms handling a wide variety of complex audit, tax and business advisor ...
-
Manager Global Communications
1 week ago
The Goodyear Tire & Rubber Company Akron, United StatesManager Global Communications · Location · Akron, OH, US · Company: Goodyear · Location: Akron, OH (Hybrid) · No Sponsorship or Relocation offered · Goodyear. More Driven. · About the Position · The Manager Global Communications is responsible for providing strategic comm ...
-
Senior Director Global Benefits
3 weeks ago
Goodyear Akron, United StatesRequisition ID: · Sponsorship Available: No · Relocation Assistance Available: Yes · Goodyear. More Driven. · The Senior Director Global Benefits will drive the organization's global benefits strategy (includes leading the design, implementation, communication and administrat ...
-
Tax Manager
2 weeks ago
Emerald Resource Group Akron, United StatesPosition Description: Tax Senior Manager · Career Site Location: Akron, OH · Category: Accounting/Audit/Tax · Essential Functions and Primary Duties: · As a Tax Senior Manager, you will play a pivotal role in providing strategic tax guidance and leadership within our organiza ...
Client Solution Advisor - Akron, United States - PNC Financial Services Group
Description
Job ProfilePosition Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Client Solution Advisor within PNC Private Bank organization, you will be based in Akron, OH.
The Client Solution Advisor serves as the primary point of contact for our clients and advisors in the execution of client servicing and administrative requests by initiating or completing activities across all PNC Private Bank products and services (Banking, Investment and Fiduciary). The Client Service Associate also partners with Advisors/Leaders on any client related activities.
As the owner of the service experience, the Client Service Associate also partners closely with the Advisors, Middle Office, or Operations teams for service request fulfillment, supporting our collective goal of becoming more client-centric and providing a world-class, seamless client experience.
Implements complex new products and services for clients. Analyzes requirements and gathers deliverables to complete the implementation and provide ongoing relationship management. May maintain client-specific procedures. Provides sales or consultative support to prospects or clients in select deals.
This role reports directly to Client Service Manager or the Client Service Director.
Job Description
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Competencies
Customer Relationship Management Applications, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Process Management, Sales Support and Administration
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
