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Veterinary Client Care Representative - Milpitas, United States - Parktown Veterinary Clinic
Description
Parktown Veterinary Clinic is looking for a Client Care Representative to join our teamParktown Veterinary Clinic is a dedicated and passionate animal care facility committed to deliver exceptional veterinary care.
With a team of skilled and caring professionals, the clinic focuses on delivering comprehensive medical care for pets, ranging from routine wellness exams to advanced medical treatments.
The clinic prioritizes the well-being of animals and strives to create a comfortable and stress-free environment for both pets and their owners by offering separate feline and canine waiting rooms.
**
Position Overview:
As a Client Care Representative, you will play an important role in the day-to-day operations with Parktown Veterinary Clinic.
By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service tasks in providing support to the hospital.
We are looking for a friendly, team-oriented person, with excellent customer service skillsDuties and Responsibilities:
Greet clients in a friendly, professional, and efficient manner
Answer multi-line phone system and direct calls accordingly
Schedule and confirm appointments
Check patients in the hospital according to the schedule and prepare patient files
Record and obtain medical records
Keep lobby and reception areas organized and neat
Obtain deposits and other payments from clients
Process credit applications
Utilize email systems
Qualifications and Skills:
At least 1 year of experience performing above duties
High School Diploma/GED
Knowledge of veterinary procedures, terminology, and products is a plus
Excellent communication skills with the ability to empathize and connect with clients
Strong organizational skills and attention to detail for maintaining accurate records
Proficiency in using computer systems and software for appointment scheduling and record-keeping
Able to perform moderately physically demanding work, that requires lifting (up to 50 pounds), cleaning, and constant motion
Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
Available Schedule:
Full-time position, must have Saturday availability
We are open:
M-F 8am-6pm
Saturdays 8am-2pm
Closed Sundays
Benefits We Offer:
Competitive compensation commensurate with experience ($ $21.00 per hour)
Health, dental, and vision insurance
401k + company match
Paid time off
Continuing education opportunities
Professional development support
Mental health assistance
Employee discounts on veterinary services
Scrub allowance
Employee Referral Program
Energetic and supportive work environment
Apply today We look forward to hearing from you
Parktown Veterinary Clinic is committed to a diverse and inclusive workplace.
We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.
Job Reference ID:
CPP
#J-18808-Ljbffr
