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Automotive Parts Advisor
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Wholesale General Motors Parts Advisor
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Parts Advisor - Bakerstown, United States - Jim Shorkey Family Auto Group
Description
:Jim Shorkey North Hills Chevy is hiring for a Parts Advisor. This individual is responsible for Inventory accuracy, parts locations, and organization of materials throughout the dealership. Responsible for planning, execution of company goals and performance metrics.
Job duties include, but not limited to:
Work with parts manager to locate any parts, not in stock.
Complete special-order part request for any parts that need to be ordered for the customer.
Oversee the automotive parts sales process from customer inquiry to finding the part to invoicing the customer.
Process daily CDJR parts order with CDK scanner
Pull parts orders for technician and counter people.
Inventory and Stocking
Managing stock
Answering phones
Parts lookup
Disbursing parts to technicians
Waiting on retail customers
Key Responsibilities and Accountabilities:
Develop and oversee procedures for the movement of inventory throughout the facility
Awareness and resolution of receiving and inventory inaccuracies
Develop and oversee inventory cycle counting
Create SOP's and work instructions for all job functions in Inventory and Receiving
Direct and oversee physical inventory counts
Lead and direct the Inventory, International and Domestic Receiving departments
Follow processes and update documents for 100% accuracy
Oversee processes. Return goods in/outbound
Provide information to Senior Management for executive planning purposes
Oversee the improvement of parts and warehouse bin locations
Understanding of Continuous Improvement principles
Requirements:
Must be over 18
Must have a valid drivers license with a clean MVR
Must be able to pass a background and drug test
Knowledge and understanding of inventory/receiving
MS Office skills.
Good communication
Organization
Good math skills
Be committed to 100% customer satisfaction
Possess phone skills for both employee and customer interactions
Have basic computer skills. Training will be provided for necessary programs
Direct Parts Experience and/or Customer Service experience is preferred, but not required
Be organized, punctual, professional and courteous
Detailed Oriented