- Work with parts manager to locate any parts, not in stock.
- Complete special-order part request for any parts that need to be ordered for the customer.
- Oversee the automotive parts sales process from customer inquiry to finding the part to invoicing the customer.
- Process daily Chevy parts order with CDK scanner
- Pull parts orders for technician and counter people.
- Inventory and Stocking
- Managing stock
- Answering phones
- Parts lookup
- Disbursing parts to technicians
- Waiting on retail customers
- Develop and oversee procedures for the movement of inventory throughout the facility
- Awareness and resolution of receiving and inventory inaccuracies
- Develop and oversee inventory cycle counting
- Create SOP's and work instructions for all job functions in Inventory and Receiving
- Direct and oversee physical inventory counts
- Lead and direct the Inventory, International and Domestic Receiving departments
- Follow processes and update documents for 100% accuracy
- Oversee processes. Return goods in/outbound
- Provide information to Senior Management for executive planning purposes
- Oversee the improvement of parts and warehouse bin locations
- Understanding of Continuous Improvement principles
- Must be over 18
- Must have a valid driver's license with a clean MVR
- Must be able to pass a drug test
- Knowledge and understanding of inventory
- Knowledge and understanding of receiving
- MS Office skills.
- Be committed to 100% customer satisfaction
- Possess phone skills for both employee and customer interactions
- Have basic computer skills. Training will be provided for necessary programs
- Direct Parts Experience and/or Customer Service experience is preferred, but not required
- Be organized, punctual, professional and courteous
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Parts Advisor - Pittsburgh, United States - Jim Shorkey Family Auto Group
Description
Jim Shorkey North Hills Toyota is in search of a Parts Advisor to join our team The Parts Advisor is responsible for Inventory accuracy, parts locations, and organization of materials throughout the dealership.Job duties include, but not limited to:
