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Hayward

    Insurance Customer service rep - Hayward, United States - DIEGO NUNEZ-Farmers Insurance Agency

    DIEGO NUNEZ-Farmers Insurance Agency
    DIEGO NUNEZ-Farmers Insurance Agency Hayward, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    In our Agency, we have been in business for 9 years. Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

    Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


    Benefits

    Annual Base Salary + Commission + Bonus Opportunities

    Mon-Fri Schedule

    Hands on Training

    Career Growth Opportunities

    Evenings Off


    Responsibilities
    • Process customer policy change requests.
    • Handle all incoming claim calls from customers.
    • Provide exceptional customer service
    • Provide customers with additional information about new products and services.

    Requirements
    • Be a great self-starter with a sense of urgency.
    • Must have ability to multi-task.
    • Great Customer Service Skills.
    • Likening assistance and reimbursement

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