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    Software Technician I - Santa Clara, CA, United States - eXcell

    eXcell
    eXcell Santa Clara, CA, United States

    3 weeks ago

    Default job background
    Description
    Our precision recruiting process aligns the right fit for the right people.

    We are currently seeking a talented Level 4 Data Center Technician to join our client's team onsite in Santa Clara, CA.

    The ideal candidate will have knowledge of Linux command line and the ability to run provided and documented commands through Sudo as well as the ability to run provided scripts in Linux environment, and work with output.

    Standard PRD OS and H / W break-fix in an IT data center environment (production and pre-prod)
    Manage large scale installs of Linux or Windows servers in DC environment using OS provisioning tools such as Altiris or IPPF or PXE


    Data Center Maintenance:
    Diagnose problem, remotely if possible / on site if required - order parts as required
    Build to proper configuration according to client requirements and cut sheet
    Update asset tracking system with server name, location, and owner

    EC Design and

    Compute Specific Data Centers:
    Use specific EC tools which help them know what is down and make necessary corrections to repair the system
    In many cases there is a hardware problem or some type of software problem

    Proactive break / fix is based on pre-failure analysis (PFA) reports and compliance with target environment metrics concerning PFA under EC guidance
    Training will be provided by EC for special tools
    Follow EC documented procedures and may be asked to document best known methods related to the EC procedures due to the document lifecycle and process evolution
    Work with OEM vendors on warranty systems to provide appropriate hardware remediation and escort or supervise field support engineers when onsite as needed
    May be required to perform hardware failure analysis and parts replacement for in-house hardware
    Scheduling and other administrative aspects of appliance EOL and equipment move under EC guidance

    Physical installation of backup hardware
    Maintain client required training

    Prepare and ship tapes to offsite storage vendor
    Manage on-site surplus tape inventory
    Manage the tape lifecycle using backup and library software, and any third-party tools
    Dispose of damaged or EOL tapes in accordance with client information security policies
    Monitor and respond to media errors and tape alerts from backup software and tape libraries

    Data Center (Dock-to-Rack)

    Light Equipment Handling:
    Operate manual pallet jacks, manual and motorized server lifts, pallet banding, maneuver and move fully loaded pallets of material, heavy lifting or shifting of loads 40-200lbs with a buddy assistant
    Schedule dock to DC goods receipt for all SC site data centers
    Receive inventory equipment and keep items separated by order number or PO number during all handling stages including final in rack placement
    Move items received form dock area to the data center assigned equipment staging
    Hook up the power cables to the de-energized server (but do not plug into any live server rack PDU), dress and manage power cables as per DC manager's expectation
    Sort and separate all miscellaneous spare parts as per assigned to the "save repository"
    Manage, breakdown, and discard all packaging as per site corporate services recycling guidelines and locations
    Stack and save all packaging material / pallets designated as "save and return to OEM vendor"
    Remove end-of-life hardware from server racks, strip racks of rails and PDUs
    Reconfigure rack with new rails and PDUs
    Move or route de-energized power whips under computer room raised metal floor (typically 12"-24" high)
    Re-arrange floor tiles to meet newly configured rows
    Help maintain / manage power cable management
    General housekeeping of DC's (i.e. remove trash on floor, blown off labels, moving equipment to designed locations, etc.)

    $00 per hour


    We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws.

    We offer a comprehensive benefit package that you can elect into including but not limited to:

    Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

    We are unable to sponsor H1B visas at this time.
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