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    IT Systems Engineer - Golden, United States - Technology Elite Inc

    Technology Elite Inc
    Technology Elite Inc Golden, United States

    4 weeks ago

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    Description

    NOTE:
    We will reach-out to you via your email address provided in your resume. Please make sure to check your email in the next 2-3 business days.


    Work Schedule:
    Night Shift (8PM - 5AM PHT)

    Location:
    Onsite in Clark, Pampanga * Two-week FREE Accommodation for those relocating to Pampanga will be provided


    ÂWHAT YOU WILL DO:
    Provide L1-L1 support to end-users relating to MS core business application and OSÂin alignment with SLA guidelines. Basic remote access solution troubleshooting and support including VPN, Terminal Services, Citrix, etc. Install and maintain network devices including printers, network scanners, phones or other corporate devices.

    Provide support, maintain, and update security measures to ensure the integrity of company data resources and prevent unauthorized access to network systems.

    Networking support with WAN/LAN, routers, Firewalls, etc.

    Communicate with customers via phone and ticketing system keeping them informed of incident progress, notifying them of impending changes or agreed outages.

    On-going commitment to self-paced training & upskilling to preserve & enhance professional viability.


    WHAT YOU NEED TO SUCCEED:
    MSP experience: 0-1 year for Mid 2-4 years for Senior Microsoft Windows (Workstation) or Windows Server Support. Adept with M365 support Cloud-based TechnologiesÂsupport experience Solid Networking background including: routers, switches, LAN/WAN, Firewalls Worked with security tools/principles: antivirus, VPN, MFA, etc


    Benefits:
    Two-week FREE Accommodation for those relocating to Pampanga * 21 Days Paid Time Off (PTO) Annually + 1 Additional PTO per successful year of tenure (up to five (5) years) HMO coverage for employee +1 FREE dependent on the first day of employment +1 additional FREE dependent per successful year of tenure (up to five (5) years) Tenure Incentive Program
    • FREE daily meal Referral Bonus of up to Php20,000.00 ALL government-mandated benefits Terms and conditions apply
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