Telecommunications System Technician for Alcatel Systems - Melvina, United States - Nexus Innovations
Description
Are you looking for a challenging and diverse work environment with many technical challenges? Do you want to solve complex technical problems together with our customers on a daily basis? Then HELDELE is the right place for you. At HELDELE, you can offer our customers holistic and individual IT solutions, bring in your own ideas, and develop new innovative solutions as part of a team. As a medium-sized family business, we value the competence and motivation of our employees.
Your tasks
- Implementation of customer-specific communication solutions from the manufacturer Alcatel
- Installation, commissioning, and support of Alcatel systems such as Omni PCX Office and/or Omni PCX Enterprise and/or OpenTouch
- Installation and support of applications such as CTI, ACD, UC, UCC
- Handling of incidents and MAC in a remote environment
- Processing and updating of system documentation
- Participation in on-call duty
Your profile
- Completed vocational training in the IT and telecommunications sector (e.g. electronics technician for information and telecommunications technology, IT specialist, IT system electronics technician, or equivalent)
- Knowledge and experience in the installation, maintenance, and operation of Alcatel systems and related applications
- Good knowledge of LAN, WAN, and Vo
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