Imaging Specialist Manager - Oklahoma City, United States - Agiliti Health

Description

Job Description:

The Imaging Services Manager is responsible for providing overall strategic direction, leadership and technical services management for the Imaging field service technicians within an assigned geographic area. Is also responsible for managing and directing the daily activities of the Imaging department technicians at designated site(s)or multiple sites to achieve the short and mid-term financial and operating objectives set by the overall organization business plan.

The Imaging Services Manager certifies, ensures that customer records and billing are accurate and complete and participates in revenue growth activity with AE'S, TSM and OMD.

Educational Credentials and Experience Required

• 5 years' management experience.
• Prefer healthcare, hospital industry, medical equipment, sales and services.
• Bachelor's degree preferred, or 10yrs experience in relevant field with an associate's degree in electronics.
• Healthcare experience preferred.
• Business and financial management expertise to assist with contract management and account margin maintenance.
• Profit and Loss (P&L) statement and budget management experience.
• Willingness to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required.
• Valid driver's license.

Behavioral Skills (How the jobholders must conduct themselves with other people.)

• Effectively maintains credibility and builds trust with customer administration, clinicians and staff.
• Possesses quality orientation with a "get it right the first time" attitude
• Complies with patient privacy laws in all matters.
• Maintains and projects confidence, enthusiasm and a professional image.
• Flexible, receptive to coaching and willing to implement changes in behavior.
• Demonstrates strong communication and presentation skills (listening, writing and speaking).
• Promotes communication among team members to create visibility for internal staff and the customer.
• Demonstrates team orientation and shows respect for others.
• Proactive and self-motivated; makes sound and timely decisions.
• Operates with a proactive approach towards safety, health and quality in compliance with all company, governmental and customer policies and regulations.
• Organized; prioritizes to meet deadlines.
• Responds positively to challenges and targets.
• Remains calm and self-controlled in the face of pressure, ambiguity and change.

Practical Skills (Tasks that the job holder must be able to do and demonstrate.)

• Proactively manages and provides leadership to depot and specialty services technicians at designated customer site(s).
• Understands the basic factors impacting the business success of the assigned site(s). Maintains heightened awareness of costs associated with function to identify and implement operational efficiencies.
• Understands and uses effective conflict resolution skills, resulting in the identification and resolution of the customer or employee, service concerns, discrepancies and disagreements.
• Interfaces with other departments to coordinate customer support activities and for staff development purposes.
• Partners with site manager(s) on customer meetings to promote revenue growth, cost containment and expansion of services with customer.
• Develops methods to measure department performance and ensures that development / improvement programs are in place to increase quality. Holds self and staff accountable for completion of assignments.
• Understands and performs audits and periodic internal reviews in accordance with policies to ensure proper business management practices are being followed.
• Recruits, trains and develops employees. Provides cross and lateral training, and provides on-going feedback with focused action steps for areas of improvement.
• Possesses in-depth knowledge of, and can articulate, policies and procedures and the laws and regulations that impact the company and are related to the position.
• Performs other assigned duties.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements )

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please

Primary Job Location:

Southwest Medical Center

Additional Locations (if applicable):

Job Title:

Imaging Specialist Manager

Company:

Agiliti

Location City:

Oklahoma City

Location State:

Oklahoma

Agiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. Our Equipment Value Management (EVM) framework connects previously siloed departments with highly agile and fully integrated equipment workflows. Our customers also deploy the individual elements of EVM — Clinical Engineering, Onsite Equipment Management and Rental Services — to ensure patient-ready equipment is in the right place at the right time. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients. Our nationwide network ensures quick response to customer needs throughout the U.S.

We believe every interaction has the power to change a life. Join Agiliti and help make a difference for health care providers and patients nationwide. For more information, please visit

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