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front desk agent
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Front Desk Agent
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front desk agent
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front desk agent
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Front Desk Agent - Kapolei, HI, United States - Aulani, A Disney Resort & Spa
Description
Come and join the magic with Aulani, A Disney Resort and Spa 100% paid tuition at network schools~ The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.
Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast
Strong computer skills and knowledge is required
Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Previous cash handling experiencePrevious computer experience
Enthusiastic about interacting and helping guests
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
Proficient in English and Japanese Language Required
Knowledge of Hawaiian language preferred
Previous work experience in a Hotel/Front Desk environment
Previous experience in a high volume, fast paced office type environment
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.
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44 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.