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    Commercial Lines Account Manager - Jacksonville, United States - Ricci Insurance Group LLC

    Ricci Insurance Group LLC
    Ricci Insurance Group LLC Jacksonville, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Role Overview

    As a Commercial Lines Account Manager, you will be the key liaison between our insurance carriers, our agency, and our clients. Your responsibilities include managing daily client interactions, handling policy endorsements, solving coverage issues, and overseeing the renewal process.

    Personal Attributes

    Outgoing and energetic personality.

    Strong relationship-building skills.

    Goal-oriented with a proactive approach.

    Thrives in a fast-paced environment.

    Lifelong learner with a keen interest in professional growth.

    Work Setting

    Office-based with options for hybrid or remote work settings.

    Application Requirements

    Must be able to commute or relocate to Jacksonville, FL 32217.


    Benefits

    Annual Base Salary + Bonus Opportunities

    Paid Time Off (PTO)

    Flexible Schedule

    Health Insurance

    Dental Insurance

    Vision Insurance

    Life Insurance

    Disability Insurance

    Mon-Fri Schedule

    Hands on Training

    Parental Leave

    Career Growth Opportunities

    Retirement Plan

    Evenings Off

    Industry Leading 4% 401K match

    Quarterly Team Building

    Wellness Program


    Responsibilities

    Key Responsibilities

    Prepare insurance summaries, schedules, and proposals for account reviews.

    Manage policy renewals, including re-marketing and creating renewal proposals.

    Maintain and update client files in our agency management system.

    Process and respond to incoming communications efficiently.

    Identify and capitalize on cross-sell opportunities.


    Requirements

    Qualifications

    High school diploma or equivalent; higher education or certifications preferred.

    Must hold or obtain a 4-40 or 2-20 Insurance License (2-20 required for remote work).

    Experience with Insurance Agency Management Software- Applied EPIC preferred

    At least 1-2 years of insurance customer service or related experience.

    Strong analytical, listening, and problem-solving skills.

    Excellent communication skills and attention to detail.

    Ability to prioritize tasks and manage multiple projects under tight deadlines.


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