House Attendant- Scp Laguna Surf Lodge - Laguna Beach, United States - SCP Hotels
2 weeks ago
Description
SCP is currently seeking a House Attendant at our stunning oceanside properties in Laguna Beach, California
:
We See You & We Want You On Our Team
The House Attendant is the Guest Room Attendants' greatest supporter. The House Attendant is primarily responsible for maintaining common areas within the Hotel for cleanliness, appearance, and repairs.
This team member works diligently behind the scenes making sure everything is where it is supposed to be when it needs to be.
This team member is one of our most important contributors to the guest experience.
Work alongside a hardworking, fun, and tight knit team at our small seaside property that allows you to watch the waves as you work.
$21 an hour with opportunity for personal and professional growth.
Out-of-this-world benefits
Your Wellbeing is at the forefront of all that we do so we offer a variety of perks and benefits to take care of all of you.
- Some benefits are for full time regular team members only.
1 month sabbatical after 3 years of service to explore on your terms in your 4th year
Generous 401k Matching
Travel perks to our incredible destinations just to name a few
It is important for us that you are doing the things you love to do inside and outside of work.
We also would love for you to work with your friends & family, we have a generous referral program and want you to have a blast at work with your colleagues.
What You Will Tackle:
- Observing guest reactions and conferring frequently with team members to ensure guest satisfaction.
- Resolve guest complaints regarding housekeeping to overthemoon satisfaction.
- Responding to guest requests; delivering items.
- Follow hotel policies with lost and found items.
- Adhere to hotel requirements for guest and team member accidents or injuries and in emergency situations.
- Continuously promote sanitation, safety, and security efforts.
- Delivering clean linen bundles to every room on that day's list.
- Picking up and removing soiled linen bundles in a timely manner.
- Taking soiled bundles to the laundry team throughout the day.
- Picking up and removing trash around the entire property.
- Keep housekeeping stations stocked with products and organized with linens and cleaning supplies.
- Assist housekeeping staff with laundry removal and unit cleaning.
- Organizing, maintaining, and taking inventory of linens, cleaning supplies/equipment, and amenities.
- Keep all supplies, cleaning materials, and clean linens secure, free of clutter and hazards, and in assigned storage areas where others can find them and prevent losses or damages.
- Promoting sanitation, safety, security efforts, and guest services.
- Maintaining knowledge of correct maintenance and use of equipment.
- Maintaining knowledge of and complying with all departmental policies/service procedures/standards.
- Inspect, plan and ensure that all materials and equipment are in complete readiness for service
- Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
- Other duties as assigned.
The Essentials:
- Must be a United States citizen or possess a valid work permit.
- Must be able to accurately follow instructions, both verbally and written.
- Ability to work a flexible schedule that may include evenings, weekends, and holidays.
- High school diploma or equivalent.
- Previous Housekeeping experience is preferred, but not required.
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