- Leverage customer and install base analytics and collaborate with commercial resources to identify a roadmap for up-sell and cross-sell opportunities.
- Utilize CRM to track customer and account activity, to map opportunity visibility, and to drive market share growth.
- Maintain up-to-date records of competitive offerings, identify strengths and weaknesses, and work cross-functionally to develop positioning strategies to foster CFR product success.
- Monitor and maintain reports on financial, technological, regulatory, and demographic trends to identify new market and product opportunities.
- Advance the sales process by overseeing the Marketing Department and the measurement of effectivity of marketing collateral, marketing communications, and digital strategies.
- Enable the CFR selling process by driving the creation of sales and partner tools such as playbooks, qualification guides, objection handling, ROI calculators, competitive kill sheets, and FAQs.
- Collaborate with the Commercial Team and Technical Training Team to develop effective sales training materials and events.
- Ensure synergy between customer solutioning and CFR strategic objectives by maintaining a deep understanding of the CFR product and utilizing voice of customer (VOC) gathering and collaboration with sales and technical resources to understand customers' high-level objectives and the most relevant product features/functionality for their specific business needs.
- Conduct market research and analysis of price points to support new product introductions and new market opportunities; make recommendations as appropriate.
- Direct and coordinate product life cycle tasks (product launch campaigns, updates, end-of-life), including all related marketing activities.
- Manage the creation of proactive touch points to customers utilizing multiple channels such as website, social media, virtual meetings, and virtual software.
- Coordinate and participate in key customer presentations, industry events, conferences, trade shows and roadshows as needed to promote the CFR product.
- Lead the Commercial Sales & Operations Planning (S&OP) process and actively participate in all necessary phases of the process.
- Establish and oversee the development and adherence to global trade compliance.
- Manage Channel Network Agreements and CFR centric commercial communication; ensure consistency of CFR message and branding.
- BS/BA in Sales, Marketing, Business Administration, or related field.
- Minimum 5 years' experience in product management, and/or strategic marketing; energy sector and/or petroleum lab space experience is highly desired.
- Minimum of 3 years in customer-facing enterprise roles involving account and project management responsibilities.
- Experience developing go-to-market strategies and product launches in a B2B and B2C environment with competency in trade compliance and risk mitigation.
- Strong marketing leadership including market trends/analysis, VOC analytics, product commercialization/branding, virtual marketing, and product life-cycle management.
- Proven ability to work globally including experience working with Channels and demonstrated experience with tradeshows, conferences, and roadshows.
- Demonstrated project management skills with prior S&OP and planning experience.
- International and intercultural experience and sensitivity required.
- Highly proficient in Microsoft Office Suite and web tools; functional experience with CRM.
- Ability to travel domestically and internationally (~10-15%).
-
Inside Sales/project Management Support
1 week ago
Vyron Corporation Waukesha, United StatesBecome an industry expert at Vyron Vyron employees work together to succeed as a company and individual. We offer the training and support to excel, as well as competitive pay and benefits. Vyron culture is all about working hard, learning together, celebrating together, and havi ...
-
IT Support and Operations Manager
2 weeks ago
GoTech IT Solutions Milwaukee, United States**DISCOVER WHO WE ARE** · At GoTech IT Solutions, our mission is simple yet impactful: to deliver cutting-edge IT solutions that empower businesses to thrive in the digital age. With a focus on enhancing the end-user experience, we specialize in providing best-in-class IT service ...
-
Customer Support Manager
5 hours ago
Homebase Limited Pewaukee, United StatesHi, Future Homie · As a Homie, you'll be part of an · unstoppable · team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We're revolutionizing the way small businesses manage their teams and grow their business. Wh ...
-
Community Support Services Manager
1 week ago
Down Syndrome Association of Wisconsin Milwaukee, United States**Community Support Services Manager** · **Location: Southeastern Wisconsin (50% remote, 50% travel through SEW) Must reside in Southeastern Wisconsin** · **Status: Full Time (40 hours per week)** · **Salary: DOE** · **FLSA Status: Exempt** · The Down Syndrome Association of Wisc ...
-
Marketing & Customer Support Manager
14 hours ago
CFR Engines Inc. Pewaukee, United StatesAre you ready to take your career to the next level? CFR Engines, Inc. is a leading manufacturer known for its commitment to innovation, quality, and excellence in the petroleum fuel testing sector. We take pride in our cutting-edge technology and dedication to delivering top-not ...
-
Field Service Support Manager
1 week ago
Astronautics Corporation of America Oak Creek, United States**What You Will Do**: · This hybrid on-site position is located at our Headquarters in Oak Creek, WI. You will report directly into the Director - Quality Assurance. · **How You Will Do It**: · - Lead a team that contains both on site and remote employees. · - Lead an internation ...
-
Marketing & Customer Support Manager
1 week ago
CFR Engines Inc. Pewaukee, United StatesCFR Engines, Inc. is a leading manufacturer known for its commitment to innovation, quality, and excellence in the petroleum fuel testing sector. We take pride in our cutting-edge technology and dedication to delivering top-notch products to our customers worldwide. As we continu ...
-
Senior Manager Project Support
3 weeks ago
Lowe's Pewaukee, United StatesThe role leads the efforts in conjunction with the National Accounts team and through the field execution of the Project Support Reps to drive the full-service experience of strategic accounts to achieve sales goals, while proactively anticipating trends in the customer growth an ...
-
Marketing & Customer Support Manager
1 week ago
CFR Engines Inc. Pewaukee, United StatesCFR Engines, Inc. is a leading manufacturer known for its commitment to innovation, quality, and excellence in the petroleum fuel testing sector. We take pride in our cutting-edge technology and dedication to delivering top-notch products to our customers worldwide. As we continu ...
-
Marketing & Customer Support Manager
2 days ago
CFR Engines Inc. Pewaukee, United StatesCFR Engines, Inc. is a leading manufacturer known for its commitment to innovation, quality, and excellence in the petroleum fuel testing sector. We take pride in our cutting-edge technology and dedication to delivering top-notch products to our customers worldwide. As we continu ...
-
Marketing & Customer Support Manager
1 week ago
Northstone, Inc. Pewaukee, United StatesJob Description · Job DescriptionMarketing and Customer Support Manager · Responsible for driving customer service, marketing and brand awareness and product preference by:Developing and deploying product/marketing strategies that effectively articulate the company value proposit ...
-
On Site Emergency Medical Technician, Emt
1 week ago
Biolife Plasma Services Pewaukee, United States**NURSING IS HARD WORK. BUT IT DOESN'T HAVE TO BE**. · At BioLife, nursing can be a challenging, yet fulfilling career. Nursing careers at BioLife are different from many other nursing careers. Here, our Plasma Center Nurses screen and advise donors to ensure they are in good hea ...
-
On Site Emt
2 days ago
Biolife Plasma Services Pewaukee, United States**About BioLife Plasma Services** · Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will per ...
-
Registered Nurse
5 days ago
Biolife Plasma Services Pewaukee, United States**Please take this **virtual tour** to get a sneak peek of one of our Plasma Donation Centers.** · **About BioLife Plasma Services** · Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to ...
-
Director, Product Management
1 day ago
Generac Power Systems Pewaukee, United StatesCompany Generac Power Systems · Name Director, Product Management - Battery Portable Power · Req # 65126 · Employment Type Full Time · Shift 1st · At Generac, Our People help make the world safer, brighter and more productive. United by our Values, people with diverse backgrounds ...
-
Project Controls Program Manager
1 week ago
American Transmission Co. Pewaukee, United StatesSummary of Responsibilities: · We're seeking a Project Controls Program Manager to leverage their expertise in data analysis, risk management, and communication supporting the Project Controls Office (PCO). In this role, you will be responsible for driving strategic initiatives, ...
-
Specialist I
2 days ago
We Energies (WE) Pewaukee, United StatesWe Energies, a subsidiary of WEC Energy Group, is seeking a Specialist I in our Pewaukee, Wisconsin location. This is a job family position were expereince will be the determining factor. · **Job Summary**: · General responsibilities are to support Customer Service and Operations ...
-
Executive Assistant to The President
1 day ago
Waukesha County Technical College Pewaukee, United States**Description**: · Waukesha County Technical College (WCTC) is seeking a highly organized, dynamic, and professional Executive Assistant to provide comprehensive support to the WCTC President, Richard Barnhouse. This pivotal role requires a blend of administrative expertise, exce ...
-
Dean-protective and Human Services
1 week ago
Waukesha County Technical College Pewaukee, United States**Description**: · Located in the heart of southeastern Wisconsin, Waukesha County Technical College (WCTC) is an institution that has shaped the lives of countless individuals for the past 100 years. With a rich history, WCTC boasts a diverse portfolio of academic programs, dual ...
-
Hebron House of Hospitality Pewaukee, United StatesThe Coordinated Entry Lead/Youth System Navigator concentrates on the Waukesha County Coordinated Entry System, helping individuals and families navigate the coordinated entry system, ensuring that clients in need of housing services are properly assessed and prioritized on the h ...
Marketing & Customer Support Manager - Pewaukee, United States - CFR Engines Inc.
Description
CFR Engines, Inc. is a leading manufacturer known for its commitment to innovation, quality, and excellence in the petroleum fuel testing sector. We take pride in our cutting-edge technology and dedication to delivering top-notch products to our customers worldwide. As we continue to expand, we are seeking a highly skilled and motivated Marketing & Customer Support Manager to join our team in Pewaukee, WI and contribute to our continued successThis role is responsible for driving CFR Engines Inc.
(CFR) customer service, marketing and brand awareness and product preference by developing and deploying product/marketing strategies that effectively articulate the CFR value proposition.
This will include overseeing the execution of "world class" order processing and customer service activities, recommending business solutions that support customer needs and CFR interests, and providing effective sales support and channel enablement.
This role will require staying abreast of current industry trends and how CFR's customers are being impacted in order to help CFR solve specific market challenges.
Typical Duties/Essential Job Functions:
Education and Experience Qualifications:
Experience collaborating as part of a leadership team, with an acute understanding of business strategy, performance execution, and the ability to exhibit and maintain company Core Values.
Strong leadership skills, with an ability to positively support, influence, and lead internal and external customers as well as peer groups with performance execution.
Decisive, high energy and ability to energize others.Excellent communication, presentation, promotion, and in person and remote interpersonal skills with the ability to build constructive relationships and sell our solution and its capabilities to a range of audiences.
Ability to translate marketing concepts to business partners and clearly articulate benefits. Strong technical acumen with the ability to develop deep product know-how. Ability to quickly learn and understand customer business operational needs and align our offerings to meet them. Ability to track trends in industry and translate customer and market VOC into quantifiable business opportunities.Strong organizational and project management skills even in ambiguous situations - be able to work cross functionally, drive multiple projects simultaneously, focus on details, and deliver results in a highly organized manner.
Strong analytical, critical thinking, and problem-solving skills. Self-motivated, self-starter capable of remaining flexible to changing work priorities.#J-18808-Ljbffr
&v=024){kind=logo}
Marketing & Customer Support Manager professionals in Pewaukee
-
Hasan Hamdan
CEO / President / Group General Manager / COO