- provide case management to approximately thirty or more guest(s)as assigned; Case
- Management will involve screening, intake, assessment, individualizedhousing plan development, monitoring, linkage to appropriate communityresources, follow up, appropriate transition to housing, etc.;
- assist guest(s) with obtaining vital records, ID cards, Driver'sLicenses and other documentation;
- assist guest(s) with completing lease agreements and obtainingother supportive
- assess guest(s) Medicaid status and follow agencies policy andprocedures to obtain and maintain Medicaid status;
- enter guest's information into the appropriate agency'sdatabase(s) in a timely matter and update as needed;
- prepare and submit reports to Project Manager in a timely manner;
- maintain up to date information regarding tenant occupancy, moveouts, and vacancies
- utilize Motivational Interviewing (MI), a client-centered approachfor eliciting behavior change by guiding participants to explore and resolveambivalence;
- ensure that guest(s) are referred to and/or aware of availablevocational, educational, housing, and social services in the community;
- assist guest(s) (whether through direct intervention or referralto appropriate services) in the development of life skills necessary to:navigate the surrounding environment; access community resources such as banks,employment agencies, government offices, and recreational and educationalorganizations; serve as a resource to the community; pursue educational andoccupational opportunities; obtain housing; manage finances; and access publicassistance;
- attend all required meetings and trainings;
- keep written progress notes of work done on the case;
- make necessary referrals to fill potential gaps in assistance;
- verify the results of the assistance provided in order to closethe case, as per the approval of the Program Manager;
- provide crisis management when indicated by guest(s) needs;
- complete all Incident Reports prior to the end of scheduled shiftas required by Incident Policy and Procedure;
- maintain guests' licensing requirements;
- oversee daily guest activities for guest(s) in the LBS; and
- perform other duties as assigned.
- Bachelor's Degree
- Excellent communication and organizational skills
- Ability to work with homeless guests of diverse backgrounds anddisabilities including physical, mental, substance abuse, immunodeficiencies, etc.
- Database management experience
- Ability to navigate twelve passenger van
- Master's Degree
- Experience with Target population
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Case Manager - New Orleans, United States - Odyssey House Louisiana
Description
Case Manager-Low Barrier Shelter
Join our mission to provide a comprehensive continuum of care forpeople in Louisiana, encompassing primary care, behavioral health, andsubstance use disorder treatment.
Job Summary
Odyssey HouseLouisiana, Inc. is seeking a full-time Case Manager. The Case Manager positionis responsible for determining eligibility for guests to participate in the Agency'sLow Barrier Shelter (LBS). The Case Manager will utilize MotivationalInterviewing to assess the guest's needs/disabilities to create an effective individualizedhousing plan. The Case Manager will meet with guests daily to ensure the guestsare reporting to referred community resources. The Case Manager must negotiateLA Medicaid system(s) and enroll guests as needed.
The Case Manager will alsobe responsible for documenting case notes and monitoring programmaticactivities which are pertinent to the guest's progress towards obtaininghousing.
The Case Manager is responsible for guest's progress and needs anddischarge plan.As a practice, the Case Manager may provide gueststransportation to medical appointments by utilizing an agency vehicle to bringthe guest to the Community Health Center.
The Case Manager is responsible forentering data into the Homeless Management Information System (HMIS) and Agency'sassigned databases. The Case Manager prepares weekly, monthly, quarterly, andannual reports reflecting such activity as required. The Case Manager isresponsible for establishing partnerships with housing agencies to address the guest'shousing need. The Case Manager must attend all pertinent meetings and training.Responsibilitiesand Duties
It is theduty and responsibility of the Case Manager to:
Required
Competitivecompensation and benefits package includes insurance (health, dental, vision,life, long-term and short-term disability), leave benefits and 401k match.
Odyssey House Louisiana, Inc. is an EEO employer - M/F/Vets/Disabled