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    Lead Case Manager - New Orleans, United States - Odyssey House Louisiana

    Odyssey House Louisiana
    Odyssey House Louisiana New Orleans, United States

    2 weeks ago

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    Description


    Lead Case Manager-Low Barrier ShelterJoin our mission to provide a comprehensive continuum of care forpeople in Louisiana, encompassing primary care, behavioral health, andsubstance use disorder treatment.

    Help save lives at OHLJob SummaryOdyssey HouseLouisiana, Inc. is seeking a full-time Lead Case Manager. The Lead Case Managerwill supervise the day-to-day work of the Case Management team along withmaintaining a caseload. The Lead will support onboarding and training of allprogram staff.

    The Lead will be expected to act as liaison for the team andprovide both internal and external support for resources and referrals.

    Responsibilitiesand DutiesIt is theduty and responsibility of the Lead Case Manager to:


    • act as a role model for staff and guests
    • promote agency culture and values
    • ensure staff adhere to agency-wide and program specific policiesand procedures;
    • ensure that guests receive quality assistance as evidence by casework documented, and implement and document corrective actions as needed;
    • provide support to case management team with an assigned caseloadof approximately thirty or more individual(s); Lead may be expected to manage acaseload if census dictates or if complex cases are present.
    • prepare and submit reports to Project Manager in a timely manner;
    • verify the results of the assistance provided in order to closethe case, as per the approval of the Program Manager;
    • review written progress notes of work done by the case managementteam for quality purposes;
    • provide crisis management when indicated by individual(s) needed;
    • make necessary referrals to fill potential gaps in assistance;
    • review data entry of individual's information into the appropriateagency's database(s) in a timely matter and update as needed;
    • attend all required meetings and trainings;
    • recommend process improvements and trainings as needed;
    • prepare work schedules and determine caseloads
    • completes all Incident Reports prior to the end of scheduled shiftas required by Incident Policy and Procedure;
    • maintain individual licensing requirements;
    • oversee daily individual activities for individual(s) in the LBSas needed;
    • perform other duties as assigned.
    Qualifications and SkillsRequired

    • Bachelor's Degree
    • At least one year supervisory experience
    • Excellent communication and organizational skills
    • Ability to work with homeless individuals of diverse backgroundsand disabilities including physical, mental, substance abuse, immunodeficiencies,etc
    • Database management experience
    • Ability to navigate twelve passenger vanPreferred
    • Master's Degree
    • Experience with Target populationCompensation and BenefitsCompetitivecompensation and benefits package includes insurance (health, dental, vision,life, long-term and short-term disability), leave benefits and 401k match.
    Odyssey House Louisiana, Inc. is an EEO employer - M/F/Vets/Disabled
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