- Qualifications:
- A High School diploma or GED equivalent.
- Exceptional reading, writing of English as well as solid arithmetic and Computer skills.
- Ability to organize vast amounts of data and multi-task several priorities with excellent time management.
- Capable of working MS Office suite, specifically Excel, as well as the ability to grasp an ERP System.
- Visibility of work requires attention to detail, excellent organizational skills, and discretion with confidential information.
- Responsibilities:
- Generate and Process new sales leads as necessary.
- Answer phone calls from customers and deal with problems as they arise.
- Take sales information and put it into an easily readable format.
- Follow up with customers to make sure that they are satisfied with their particular product.
- Make sure that salespersons are on track with sales goals.
- Work with other departments to make sure that sales processes are going through correctly.
- Provide any necessary data or reports to the sales team.
- Exert attention to detail, as customers may have the same problems; report the problems as necessary.
- Acknowledge customers by responding to emails, texts, and phone calls.
- Update all contact information for customers.
- Expediting requests, rush orders, and altering sales orders and shipping information as required.
- Do any necessary administrative work including filing reports or presenting sales team with necessary documents.
- Ensure that all work is performed in conformance with the goal of customer satisfaction at all times.
- Any other duties as directed.
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Description
Position at Paragon Industries, Inc.
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