Aviation Security Manager, Aviation Security - Baltimore, United States - Amazon Services LLC

Description

The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide leadership, support, and oversight for Amazon Air's (AIR) cargo transportation business.

The AvSec Manager will be responsible for driving new initiatives for the transportation supply chain involving Amazon owned and third-party (3P) delivery methods.

This includes managing risk-based security standards and ensuring compliance with corporate policies, airport and federal regulations, and standardized processes.

The AvSec Manager serves as the interface between AIR and AvSec leadership, and will be responsible for identifying, reporting, and leading the correction of non-compliances and deficiencies.

The successful candidate will serve as a point of contact for regulatory engagement, ensure compliance with established security policies and procedures as well as develop and improve processes to ensure operational integrity, owning goals and performance targets for their respective region.

The AvSec Manager supports the AIR operation program with understanding, implementing, and validating security requirements, to ensure associates, 3P vendors, visitors, and assets (people, property, and data) are secure and the organization is prepared to properly respond to various security related incidents.

The candidate must have a demonstrated ability to utilize their security expertise and management strength to challenge conventional wisdom, think strategically, and communicate effectively.

Key job responsibilities

The AvSec Manager's responsibilities include prioritizing team resources and tasks in order to meet short-term process targets and team goals in an ambiguous environment.

This position will assist with hiring and developing the right workforce strategy to meet long-term process targets. This position will directly manage a team of on-site professionals and 3P vendors.

The AvSec Manager's responsibilities also include verifying compliance with security procedures and regulatory standards, physical security design standards and policies and utilize Security Management Systems (SeMS) processes for risk mitigation.

Additional responsibilities include developing new and evaluating existing security standards by establishing workflows, Service Level Agreements (SLAs) and operational excellence mechanisms to ensure customer outcomes are data driven, measured and validated.

This is a new and evolving business operation, and AvSec is looking for someone who can introduce best practices and grow as the team's scale and scope expand.

Additional responsibilities include:

• Set and clarify requirements and expectations with associates and leadership at each facility.
• Drive creation of security and quality initiatives that continuously improve processes and mitigate deficiencies.
• Provide job-specific training to associates and oversee staffing qualifications and ensure required levels are maintained.
• Work closely with site leaders and support staff to ensure on-going support for AIR security initiatives and policies.
• Work closely with AIR regional leadership and 3P service providers.
• Manage timely, ethical, and professional investigations into security incidents and violations.
• Serve as Amazon's representative for Transportation Security Administration (TSA) inspections and inquiries; investigate allegations of regulatory violations and mitigate regulatory enforcement.
• Utilize Security Management Systems (SeMS) to identify the root cause for failures and develop mitigating actions to reduce risk.
• Conduct visits, assessments, and audits of processes and records.
• Implement security and shrinkage control programs to protect assets from loss due to internal/external theft and operational issues.
• This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays shifts as necessary.

The Span of Authority for this role includes oversite of a single facility within a geographic region.

This will include the hiring and development of team members, supporting operational leadership, managing difficult problems, mitigating immediate risks and deciding if escalation is required.

Eligibility Qualifications:

• This role is regulated by the TSA and is subject to requirements imposed by the U.S. Customs and Border Protection (CBP) because the role will require access to U.S. CBP-regulated areas. Successful candidates must therefore complete all screenings prescribed by the TSA and the U.S. CBP.
• Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), and TSA (as applicable).
• This position may be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine an applicant's history of DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring applicant into a safety-sensitive position.
• This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.

A day in the life
The AvSec Manager will ensure the security of Amazon's associates, assets and data at an AIR Cargo facility. The team maintains site compliance with TSA regulations, Amazon Policies and Procedures, and local regulations.

A successful candidate will utilize standardized audits to assess brand and regulatory risk factors and evaluate opportunities to improve compliance and mitigate discovered risks.

The team investigates all cases to ensure the security of everyone onsite and write detailed reports as required. This includes engaging with Amazon associates and leaders, and driving compliance.

A successful candidate will become a subject matter expert on site security infrastructure, policies and procedures, investigations and workplace incident management.

AvSec is a liaison with any law enforcement or government/regulatory officials that visit the site.

About the team
The AvSec team is responsible for security, loss prevention, and regulatory compliance at Amazon. The organization is built with four core pillars; Security Management Systems, Programs and Quality Assurance, Security Operations, and Credentialing.

The organization is committed to identifying and mitigating risk to people, Amazon assets, Amazon brand and regulatory compliance through the development, implementation, and continuous improvement of best-in-class aviation security procedures, standards and guardrails between which Amazon operates.

By supporting our customer teams at fulfillment centers and AIR sites to implement process improvements, mitigate risk, resolve equipment issues, and implement new processes to improve performance, AvSec contributes to safe and secure transportation of air cargo to our customers.

We are open to hiring candidates to work out of one of the following locations:

Baltimore, MD, USA

BASIC QUALIFICATIONS

• Bachelor degree or 3+ years of experience in a security related field.
• 3+ years of experience in one or a combination of the following disciplines: corporate security management, transportation/supply chain operations (airline ops), FAA/TSA interaction or aviation security.
• Experience with all Microsoft Office applications.

PREFERRED QUALIFICATIONS

• Master's degree in a related field or MBA.
• 5+ years of Aviation Regulatory Security Compliance experience, specifically TSA, FAA, and U.S. CBP.
• 5+ years of experience conducting workplace risk investigations.
• Strong leadership skills and knowledge; ability to influence change and drive desired outcomes in a matrixed organization.
• Ability to independently manage through ambiguity and handle changing priorities, to effectively prioritize, multitask, and exercise good judgment.
• Analytical leader experienced in performance based, action and results-oriented management, strong project manager and effective problem solver.
• Ability to assess risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations.
• Experience with process improvements (Lean process, Kaizen, and/or Six Sigma).
• Experience with physical security control and surveillance systems.
• Interviewing and Interrogation experience or workplace investigation certification (e.g. Wicklander-Zulawski certification).
• Workplace Violence and/or Business Continuity experience.