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Omaha

    Scheduler - OMAHA, United States - CommonSpirit Health

    CommonSpirit Health
    CommonSpirit Health OMAHA, United States

    1 week ago

    CommonSpirit Health background
    Description

    CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


    As a Scheduler, you will work as a liaison between healthcare staff and the patients, assisting with a variety of clerical tasks to support your department. You will also greet patients and work with them to schedule various procedures, as well as help them get the information they need.

    Some of what you will do

    • Schedules procedures considering a variety of factors.
    • Assists with surgical billing as needed.
    • Coordinates with other departments as needed when multiple procedures are required.
    • Handles on call duties on a rotation basis to provide scheduling coverage 24 /7 for five metro area hospitals.
    • Manages incoming calls, depot scheduling requests, and voice messages related to scheduling department requests.
    • Manages direct fax scheduling requests and handling of scanned documents with On Base software.

    Education:

    • High School Diploma or GED

    Knowledge, Skills & Abilities:

    • 2 or more years of customer service or call center experience preferred
    • Ability to handle a multi-line phone system
    • Microsoft Office Suite knowledge (Word, Outlook & Excel)
    • Prior healthcare knowledge preferred
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