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Doral

    Team Lead - Doral, United States - Marathon TS

    Marathon TS
    Marathon TS Doral, United States

    1 week ago

    Default job background
    Description
    MarathonTS is seeking a Team Lead (Process Coordination) to manage a team of data entry contractors assisting U.S. Customs and Border Protection with administrative tasks related to the processing of non-citizens entering through ports of entry.

    A successful candidate will have experience managing small to medium-sized teams and understand basic scheduling and time and attendance guidelines.

    The Team Lead will be responsible for Process Coordination and Data Entry Contractors working 7 days a week and multiple shifts.


    JOB RESPONSIBILITIES:
    The Site Lead shall manage and perform the following contractual requirements:

    Organize workflow and ensure that employees understand their duties or delegated tasks.

    Monitor employee productivity and provide constructive feedback and coaching.

    Receive complaints and resolve problems.

    Maintain timekeeping and personnel records.

    Pass on information from upper management to employees and vice versa.

    Prepare and submit performance reports.


    The Team Lead will report to the Program Manager and will serve as the liaison between CBP port leadership and Marathon TS/its partners.


    BASIC JOB REQUIREMENTS:

    Proficient computer skills:
    Word, Excel, PowerPoint, Teams, SharePoint, Outlook

    Strong written and verbal communication skills

    U.S. citizenship required

    Ability to obtain a CBP Clearance

    Law enforcement/immigration background highly preferred


    KEY COMPETENCIES:
    Ability to hold others accountable

    Attention to detail

    Excellent organization and time management skills; ability to meet deadlines

    Ability to work independently, set priorities, plan workflow, and take initiative

    Strong interpersonal and communication skills to develop effective working relationships with Marathon TS staff and CBP port leadership

    Ability to analyze and present data in a meaningful way

    Flexible, positive team player; outstanding customer service orientation

    Ability to handle difficult situations with poise and tact, maintain confidentiality at all times, and exhibit good judgment

    Ability to train others


    Job Type:
    Full-time


    Pay:
    $80, $100,000.00 per year

    Benefits:

    401(k)

    Dental insurance

    Employee discount

    Flexible schedule

    Health insurance

    Paid time off

    Tuition reimbursement

    Vision insurance

    Experience level:

    10 years

    5 years

    6 years

    7 years

    8 years

    9 years

    Shift:

    8 hour shift

    Day shift


    Weekly day range:
    Monday to Friday

    Application Question(s):

    Do you have management experience of at least 5 people?


    Ability to Commute:
    Miami, FL (Required)


    Ability to Relocate:

    Miami, FL:
    Relocate before starting work (Required)


    Work Location:
    In person

    #J-18808-Ljbffr
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