Career Coach - South Bend, United States - Diversified Services Network

Diversified Services Network

Verified Company

South Bend, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Case Manager

Key Areas of Responsibilities

Provides case management with a focus on helping customers to prepare for employment that leads to selfsufficiency.
Conducts a complete assessment utilizing a variety of techniques including computerbased assessments, interest inventories, and oneonone interviews.
Facilitates customer access to training, education, barrierremoval services, and to employment services as well as jobspecific information.
Interviews customers to gather information on training needs, educational background, work experience, skills, interests, and eligibility.
Verifies eligibility for program service.
Provides career guidance and assistance to customers to identify employment goals and career development needs, and develop achievable and realistic service and employment plans, then monitor customer progress.
Provides followup after job placement to ensure job retention and the elimination of barriers that may impede job retention; and ensure case record documentation is current, accurate, thorough, and compliant with the law, regulations, and established policies and procedures.
Maintains job seeker case files in an auditready state.
Other duties as assigned.

Education/Certificates, Licenses, Registrations
Bachelor's Degree from an accredited university/college, or equivalent work experience.

Qualifications
Excellent verbal and written communication skills. Demonstrated customer service skills. Familiarity with the communities being served, with knowledge and understanding of local needs and resources. One to three years of experience in workforce development or related programs. Bilingual a plus.

Benefits: