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    Customer Success Manager - Greenville, United States - RTO National

    RTO National
    RTO National Greenville, United States

    4 weeks ago

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    Description
    We are growing Come and join us

    Due to continuous growth, RTO National is currently recruiting a Customer Success Manager .

    We recruit employees who support our core values of Accountability, Creativity, Integrity, Respect, and Candor.

    By prioritizing these values, we deliver on our vision of "Success made Simple" to ourselves, our dealers, our customers, and our communities.


    The Customer Success Manager's primary goal is to ensure comprehensive communication of product terms and conditions while facilitating a clear understanding of the payment process, all while maximizing the retrievability potential of all product lines.

    This individual will be dedicated to managing sales leads while primarily focusing on converting those leads into actual sales through cross-selling and offering tailored solutions based on the customer's needs.

    This person will be committed to delivering exceptional customer service and will aim to contribute to the overall success and growth of the company by fostering strong client relationships and driving revenue through strategic sales initiatives.

    The Ideal Candidate Will

    Be able to take a proactive measures to convert leads into sales.
    Implement cross-selling techniques to explore additional product offerings with customers.
    Possess the ability to identify opportunities to present complimentary products that align with customer needs.
    Offer personalized and tailored solutions to customers based on their specific needs and requirements.
    Deliver exceptional customer service while fostering strong and lasting relationships with customers at every interaction.
    Address customer inquiries, concerns, and feedback promptly and effectively.
    Implement strategic sales initiatives to drive sales in order to meet and exceed revenue targets.
    Help the Sales Center Managers and Associates execute local store marketing plans to drive year over years sales growth.

    What You Need

    Excellent interpersonal and communication skills
    Ability to make decisions, solve problems, and provide results.
    Strong interpersonal skills for building and maintaining client relationships.
    Excellent customer service skills.
    The ability to work independently and within deadlines.
    Experience in sales, leadership teams, or similar role in a call center environment.
    A high school diploma or GED is required.

    What We Will Provide You

    An Engaged Leadership Team
    Total Rewards Program
    Healthy Lunch Program
    Ergonomic Benefits
    Paid Time Off & Paid Holidays
    Employee Assistance Program
    Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
    Health Savings Account Eligibility
    401(k) Plan with a Safe Harbor Match

    Who Is RTO National?

    Please visit our website for additional information

    RTO National is an equal opportunity employer committed to creating a diverse workforce.

    We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, pregnancy, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.

    This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.
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