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Area Manager - West Columbia, United States - Stoner's Pizza Joint
Description
We are looking for an experienced regional manager to oversee our business operations in an assigned region. The regional manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability.As a regional manager, your duties also include guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
To be successful as a regional manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets.
Ultimately, a top-notch regional manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.
Area Manager Responsibilities:
Achieving business goals and revenue targets.
Overseeing daily operations, managing budgets, and setting performance objectives.
Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
Developing and implementing business, marketing, and advertising plans.
Managing internal and external stakeholder relations and negotiating contracts.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards.
Ensuring company standards and procedures are followed.
Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
Dealing with escalated customer issues, incident reports, and legal actions.
Recommend service and product enhancement to improve the sales potential and customer satisfaction
Ensure the delivery of targets through individual recognition, performance review, people management and reward
Meet with customers to discuss their evolving needs and to assess the quality of the company's relationship with them
Develop field sales action plans to facilitate the implementation of the regional sales programs
Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies and establishing personal networks
Plan for the achievement of individual and divisional targets in alignment with the strategies and policies of the company
Establish sales objectives by projecting expected sales volume and forecasting and developing sales quotas for territories and the region
Keep current with economic indicators, changing trends, supply and demand and competitors to maintain sales volume and product mix.
Positively contribute to team effort by accomplishing related results
Provide the necessary support to sales associates to enable them to generate market leads and close new deals
Implement new programs, sales initiatives and strategies to capture key demographics
Document customer interactions and maintain data related to activities, accounts and partners
Design cross-selling programs and campaigns
Uplift the regional sales volume to its possible best
Organize training for new staff
Develop and review long- and short-term sales strategies
Participate in interviews and the processes of recruiting new employees
Requirements
High School Diploma/GED
3+ years of management and leadership experience
Excellent communication skills, both verbal and written
Proficiency in Microsoft Office, POS systems and project management tools
Excellent leadership and decision-making skills
Ability to multitask and work efficiently under pressure
Strong analytical and problem-solving skills
18 years or older
Previous restaurant experience (preferred)
Reliable transportation
Company Information
Stoner's Pizza Joint is rapidly growing, expanding our territory into new states, and opening new locations. We pride ourselves on our excellent customer service and top-notch products, delivering consistency throughout all our stores.
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