- Meets goals and objectives defined by leadership.
- Field requests in a professional and courteous manner within required response times.
- Perform remote troubleshooting directly with the customer, internal teams, and vendors.
- Log and manage issues within various ticketing systems.
- Provide summary of work done upon completion of task.
- Work well within a team setting, using peer resources, and self-research.
- Act as a resource for the team to develop and implement best practices and procedures.
- Handle customer personally identifiable information (PII) in a security conscious manner.
- Monitor systems and take remedial action as needed or escalate based on alarm severity.
- Multitask and prioritize work based on goals, objectives, and deliverables.
- Ability to use a Linux command line interface (CLI) to navigate directories and view logs.
- Strong networking and troubleshooting skills (IP/subnets, ping/trace, nmap, ARP).
- Proficiency with office suites (Microsoft Office, Libre Office, Open Office).
- Advanced knowledge of TCP/IP, SNMP, FTP, Telnet, SSH, HTTP, HTML, MySQL.
- Experience with programming/scripting languages (PHP, shell).
- Develop and execute basic (possibly in-depth) SQL scripts.
- Strong technical analysis, investigation and problem-solving abilities.
- Excellent written/oral communication and organizational skills.
- Flexibility and stress tolerance are key in this role.
- Previous IT and/or software helpline experience required.
- Understanding of the Linux command line interface.
- Self-motivated and the ability to work effectively with minimal to no supervision.
- Associate degree in Computer Science, related field, or equivalent work experience.
-
Technical Analyst
13 hours ago
Atrium Health Concord, United States Full timeJob Summary · Develops or modifies complex software programming applications. Assists with design, coding, benchmark testing, debugging and a documentation of programs. Applications generally deal with utility programs, job control language, macros, subroutines and other control ...
-
Technical Integration Analyst
4 days ago
TEKsystems Lawrence, United StatesMust be able to work on a W2 basis with NO sponsorship · *Major retail client, * · *Technical Integration Analyst * · *6 month contract to hire *, Hybrid in Lawrence or Brighton MA · *Top Skills * · Seeking strong MS SQL experience ( at least 3 years of experience ) · Stron ...
-
Technical Business Analyst
6 days ago
TalentBridge Broomfield, United StatesResponsibilities: · Become the Expert on Airship: Master the in-app SaaS tool used for marketing and omnichannel customer experiences within Vail's app. · Liaison with Airship Account Manager: Maintain close communication with Airship Account Managers to stay updated on product ...
-
Technical System Analyst--401K Rccord Keeping
2 weeks ago
Eliassen Group Merrimack, United StatesEliassen offers a full suite of benefits to our W2 consultants. This is a W2 only position and no sub-contracting is allowed. We are currently sourcing for a Senior Systems Analyst to work in Smithfield, RI or Westlake, TX **You are required to work on-site one week a month and s ...
-
Software Developer
1 day ago
C Squared Systems LLC Auburn, United StatesJob Description · Job DescriptionC Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote m ...
-
Ellucian Banner Systems Analyst
6 days ago
Alexander Technology Group New Hampshire, United StatesAlexander Technology Group is currently working with a higher education client that is looking to hire a Programmer Analyst to join their team remotely. This is a 12+ month contract engagement, with the potential to convert perm. · Responsibilities: · Support Ellucian Banner Stu ...
-
Integration Engineer
3 days ago
SolutionHealth New Hampshire, United States Full timeDescription · : Who We Are: · SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusi ...
-
Sr Supply Chain Compliance Systems Analyst
3 weeks ago
Sierra Nevada Corporation New Hampshire, United States Full timeDo you have an eye for detail and a passion for developing innovation solutions? Join our team The Sr Supply Chain Compliance Systems Analyst is responsible for overseeing the compliance of SNC's Source-to-Pay (S2P) system areas such as application development, application compli ...
-
Consulting BPO Analyst
5 days ago
MetaSource Manchester, United States Full timeAll Jobs · > · Consulting BPO Analyst (Full Time, Remote) · Consulting BPO Analyst (Full Time, Remote) · Remote · • Operational Excellence · Full-time · Description · We are looking for an Analyst that has direct experience collaborative with external clients on outsourcing b ...
-
Lead Analyst, Transmission
5 days ago
Eversource Energy Manchester, United StatesEversource Energy · Lead Analyst, Transmission (Hybrid) · Manchester , · New Hampshire · Apply Now · Eversource is looking for a · Lead Analyst, Transmission · located in · Westwood, MA, Hooksett, NH or Hartford, CT. · In the role you will perform economic analyses of th ...
-
Senior Business Analyst
1 week ago
Syntricate Technologies Manchester, United StatesJob Title- Senior Business Analyst - Data Governance and Data Management Specialist · Location: 100% Remote · Job Type: Contract / Fulltime both · Must Have: · Certifications such as Certified Data Management Professional (CDMP) or similar. · Experience in consulting or client- ...
-
Lead Analyst, Transmission
5 days ago
Eversource Manchester, United StatesThis is a hybrid role with the first three months in the office.Eversource is looking for a · Lead Analyst, Transmission · located in · Hartford, CT, · Westwood, MA or Manchester, NH . In the role you will perform economic analyses of the clean energy transition in New Englan ...
-
Financial Analyst I
1 week ago
Raven Ridge Manchester, United StatesBenefits:401(k) · 401(k) matching · Health insurance · Paid time off · Vision insurance · Wellness resources · Raven Ridge is hiring a Financial Analyst I in Manchester, NH. The Financial Analyst I will assist our FP&A organization through month-end closing, bank reconciliations, ...
-
Sr Sourcing Analyst
1 week ago
Apex Systems Manchester, United StatesApex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. · Apex has an opportunity for a Sr Sourcing Analyst. For applicants who are interested in this Sr Sourcin ...
-
Health Information Systems Analyst
3 weeks ago
Catholic Medical Center Manchester, United StatesWho You Are: · As the Health Information Systems Analyst for Healthcare for the Homeless (HCH), part of Catholic Medical Center (CMC), you are a skilled analyst with a passion for leveraging technology to improve healthcare services. Your expertise in health information systems ...
-
Senior Regulatory Financial Analyst
1 week ago
Eversource Energy Manchester, United StatesOur Team · We have a unique opportunity to join our growing Revenue Requirements team as a Senior Regulatory Financial Analyst. The regulatory and revenue requirements team works to ensure a fair financial balance among the interests of regulators, customers, and shareholders th ...
-
Advanced Services Network Engineer
1 week ago
Consolidated Communications Manchester, United StatesMajor Duties · Classification: Exempt / Non-Bargaining · The Advanced Services Network Engineer provides direct customer support for suite of Advanced Managed Services including our Managed Services product line, Managed Router/Switches, Hosted IP PBX, SIP Trunking, ProConnect V ...
-
Senior Data Analyst/Underwriter
6 days ago
Marsh McLennan Loveland, United StatesCompany: · Marsh McLennan Agency · Description: · About Marsh McLennan Agency Midwest · Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and ind ...
-
IS Training Program Manager
1 week ago
Catholic Medical Center Manchester, United StatesPOSITION SUMMARY: · Reporting to the Director of Application and Support or designee, the Information System Training Program Manager runs the user training program for Information Systems.The role is responsible for all EMR application user training. The Program Manager needs t ...
-
HDR Manchester, United StatesAbout Us · At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We cre ...
Technical Analyst II - Auburn, United States - C Squared Systems LLC
Description
Job Description
Job DescriptionTechnical Analyst II, Technical Support
Location: Auburn, NH
Level: Intermediate/Non-Manager
C Squared Systems, LLC is an RF engineering, consulting, and software development company specializing in providing services for seamless wireless coverage from RF analysis to design and implementation of DAS systems and Wi-Fi networks to remote monitoring and management of complex multi-vendor environments. Site Portal, a customizable Web-based software, was engineered by C Squared Systems to remotely monitor and manage these complex multi-vendor environments.
Since 1999, C Squared Systems has executed turnkey in-building wireless solutions using state-of-the-art analysis tools to deliver RF solutions that exceed project scope and customer expectations. Our experience, technical expertise, and diverse projects in the wireless realm have allowed C Squared Systems to continually evolve as new technologies are developed and the demands of our customers change.
Position Overview:
C Squared Systems is currently seeking a Technical Analyst II to join our team. The successful candidate will be expected to handle requests to the technical support team. This candidate will be required to coordinate communication between both internal/external customers, and other teams within the company to resolve technical issues. This may include initial testing, follow-up testing and ongoing troubleshooting of issues. If immediate resolution is not accomplished, coordinating with the team manager(s) to have the issues assigned to the appropriate team member. Candidates for this position must demonstrate proficiencies in all requirements listed and be motivated to advance their career in a technical role.
Responsibilities include, but are not limited to:
Requirements: