Email Agent Flight Bookings Home Office Berlin - Woodsburgh, NY, United States - Eclipse Technologies

James Miller

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James Miller

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Freelance
Description

For a renowned airline, we are looking for administrative employees / office clerks (m/f/d) in the back office to support business and private customers in Woodsburgh, NY.

Requirements for working from home:
stable internet connection with at least 16mbit and residence within a radius of approximately 100 km around Woodsburgh.


Your responsibilities:

  • Handling and responding to written inquiries from passengers regarding frequent flyer programs, online checkin, special and excess baggage, seat reservations, transportation of animals, etc.
  • First point of contact (m/f/d) for business and first class customers.

Your qualifications:

  • Motivation, friendliness, strong communication skills, empathy, and a high level of customer service orientation.
  • Excellent written and spoken German skills and good English skills.
  • Proficiency in PC and MS Office.
  • Previous experience in flight booking or a travel agency.

We offer:

  • Training, opportunities for advancement and development.
  • Aboveaverage compensation.
  • Regular team events.

We look forward to getting to know you

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