Email Agent Flight Bookings Home Office Berlin - Woodsburgh, NY, United States - Eclipse Technologies
Description
For a renowned airline, we are looking for administrative employees / office clerks (m/f/d) in the back office to support business and private customers in Woodsburgh, NY.
Requirements for working from home:
stable internet connection with at least 16mbit and residence within a radius of approximately 100 km around Woodsburgh.
Your responsibilities:
- Handling and responding to written inquiries from passengers regarding frequent flyer programs, online checkin, special and excess baggage, seat reservations, transportation of animals, etc.
- First point of contact (m/f/d) for business and first class customers.
Your qualifications:
- Motivation, friendliness, strong communication skills, empathy, and a high level of customer service orientation.
- Excellent written and spoken German skills and good English skills.
- Proficiency in PC and MS Office.
- Previous experience in flight booking or a travel agency.
We offer:
- Training, opportunities for advancement and development.
- Aboveaverage compensation.
- Regular team events.
We look forward to getting to know you
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