- Provide strong leadership to the clinical team, fostering a positive and collaborative work environment with regular staff meetings, performance evaluations, and professional development initiatives.
- Develop and implement strategic plans to achieve clinic goals and objectives while continuously monitoring and evaluating the quality of patient care and outcomes, implementing improvements as necessary.
- Oversee day-to-day clinic operations, including staffing, scheduling, and resource management while ensuring adherence to clinical protocols, best practices, and regulatory standards.
- Develop and manage clinic budgets, ensuring financial viability and profitability.
- Monitor key performance indicators (KPIs) such as patient volume, revenue, and expenses, taking corrective actions as needed.
- Identify opportunities for revenue growth, such as expanding services or establishing partnerships with healthcare organizations.
- Champion a patient-centered approach, focusing on delivering high-quality care and exceptional customer service.
- Address patient concerns and complaints promptly, striving to resolve issues and improve satisfaction levels.
- Implement initiatives to enhance the overall patient experience, from scheduling and intake procedures to treatment outcomes and follow-up care.
- Ensure compliance with all relevant laws, regulations, and accreditation standards, such as HIPAA and Medicare guidelines.
- Develop and enforce policies and procedures related to patient confidentiality, safety, and infection control.
- Mitigate risks associated with clinical practice, including liability and malpractice concerns, through effective risk management strategies.
- Build and maintain relationships with referring physicians, healthcare providers, and community organizations to promote the clinic's services.
- Develop marketing strategies to attract new patients and expand the clinic's reach within the community.
- Participate in networking events, health fairs, and educational seminars to raise awareness about the benefits of physical therapy and the clinic's expertise.
- Doctorate or Master's Degree in Physical Therapy from an accredited program.
- Current state licensure as a Physical Therapist.
- Minimum of 3 years of clinical experience in physical therapy, with 3 years of progressive leadership experience in a clinical or healthcare setting.
- Strong clinical expertise and knowledge of evidence-based practice guidelines.
- Demonstrated leadership abilities, including strategic planning, team building, and performance management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to travel within the region as needed.
- Ability to stand, walk, and move around clinics for extended periods.
- Capable of lifting and moving equipment or assisting patients as necessary.
- Manual dexterity and coordination to perform physical therapy techniques and procedures.
- Visual and auditory acuity to assess patient conditions and communicate effectively.
- Ability to travel to various clinic locations within the designated region.
- This role is primarily office based, requiring regular patient interaction and employee interaction.
- This role requires an active Physical Therapist License as there will be a few days of patient care time.
- Work hours may vary and may include evenings or weekends to accommodate operational needs.
- The working environment may involve exposure to patients with various physical conditions and healthcare settings.
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Clinical Director - Lansing, United States - Peak Performance Physical Therapy
Description
Job Description
Job DescriptionSalary: 90,000+JOB SUMMARY: The Clinical Director role is multifaceted and pivotal in ensuring smooth operation and quality care delivery, while driving clinical excellence and fostering a culture of collaboration and continuous improvement across multiple clinics. Key responsibilities include: clinical leadership and management; financial management; patient experience and satisfaction; compliance and risk management; and community engagement and networking.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clinical Oversight, Leadership, and Management
Financial Management
Patient Experience and Satisfaction
Compliance and Risk Management
Community Engagement and Marketing
QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
WORK ENVIRONMENT: