- Perform on-site startup, troubleshooting, repair, and maintenance of Commercial products.
- Diagnose and resolve technical issues related to the Commercial products, including hardware and software problems.
- Conduct preventive maintenance and system upgrades to ensure optimal performance and reliability.
- Document service work, including troubleshooting steps, repair procedures, and parts used.
- Communicate effectively with customers to understand their needs and provide timely updates on service progress.
- Collaborate with the Commercial Service Manager and Sales team to identify additional selling opportunities and resolve customer issues.
- Stay up-to-date and educated on the Company's Commercial products by attending trainings.
- Maintain a clean and safe work environment, adhering to all safety protocols and procedures.
- 5 years of experience in troubleshooting and repairing HVAC Plumbing Pump and VFD applications
- Excellent problem-solving skills and attention to detail
- Ability to work independently in the field
- Strong oral and written communication skills
- Valid driver's license and willingness to travel to customer sites
- Associate Degree (2 year degree) in Electrical or Mechanical Engineering, Electronics, or related field
- Certification in VFD or control system maintenance and repair
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Service Technician - New York, United States - The Bachrach Group
Description
Job Description
Job DescriptionService Technician Job Description
The Service Technician will provide on-site technical support for startup and warranty troubleshooting and repairing for the Company's Commercial product offering. Commercial products include, but are not limited to, Hot and Chilled Water Centrifugal Pumps, Water Pressure Boosters, Sewage Ejector Pits, Variable Frequency Drives (VFDs) and related control systems. This position will work closely with the Commercial Service Manager to ensure timely and effective resolution of customer issues.
Job Responsibilities
Qualifications
Must have:
Nice to have:
Compensation & Benefits
Annual salary with bonus opportunity
401k, paid time off, & competitive health benefits package
Company DescriptionThe Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.