Customer Service Clerk - Parkdale, MI, United States - Emerald Enterprises
Description
A Win for Logistics - A Win for You.
Join the Logwin team We are looking for a Customer Service Representative (m/f/d) at our location in Renningen.
Do you want to make a difference? Help shape the future at a leading logistics service provider - while being personally valued and supported?
With 4,200 employees at over 190 locations in 36 countries, we offer you the ideal network - and at the same time a collegial, family-friendly atmosphere.
Whether by sea, land, or air in the "Air + Ocean" business unit or in the extensive logistics network of the "Solutions" business unit.
Curious? See what sets us apart: "Proud. People at Logwin."
How you can contribute:
As a Customer Service Representative (m/f/d), you will be in close contact with our customers.
- First point of contact for our customers, partners, and internal departments
- Developing solutions until problems are resolved
- Monitoring and controlling service providers and their quality
- Monitoring delivery dates, PODs, etc.
- Updating the Transport Management System
- Daily review of shipment delays and development of solutions
- Creating reports and statistics
- Analyzing and improving service, service providers, and costs
What you bring to the table:
Do you have a completed education in the freight forwarding industry
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