IT Specialist - Grafton, OH, United States - Apex Ventures
Description
We are looking for a
IT Specialist (m/f/d) for System Administration
starting from in Grafton, OH.
YOUR RESPONSIBILITIES WILL INCLUDE:
- As firstlevel support, you will handle the concerns of our employees (m/f/d) and ensure the internal IT operations
- You will be responsible for user support (m/f/d), which will be carried out by phone, remote, and onsite
- You will assist with the installation, configuration, and maintenance of hardware and software (e.g. PCs, laptops, MFPs, smartphones, tablets, industryspecific software)
- As part of these tasks, you will coordinate service requests and error reports in the ticket system, solve them independently, or forward them to secondlevel support or external service providers (m/f/d)
- In addition, you will support the central project "modern workplace" in the areas of workplace conversion/rollout, documentation, and handling of M365.
YOU BRING WITH YOU:
- You have completed an IToriented training (e.g. IT specialist (m/f/d) for system administration, IT specialist (m/f/d) for application development), and a career change with relevant expertise is also possible
- You also have good knowledge of operating Windows client/server environments, Active Directory, software and asset management, as well as various MS Office clients and backoffice solutions
- You are proficient in using
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