- Supervises and coordinates daily activities of employees to ensure safe and effective operations.
- Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
- Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
- Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
- Communicates with manager concerning any problems or issues.
- Schedules and conducts shift meetings.
- Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
- Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes, including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be a local (in-state) resident.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete SIDA training to obtain airport authority identification security.
- 2+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.
- Excellent customer service skills.
- Strong work ethic.
- Ability to work in a team-oriented environment.
- Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
- Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
- High School diploma or GED.
- 4+ years of relevant experience.
- Relevant supervisory experience.
- Able to communicate information and instructions verbally and/or via radio equipment.
- Able to communicate effectively in a professional manner.
- Strong leadership qualities and ability to create a passionate and efficient workforce.
- Able to effectively resolve employee conflicts.
- Ability to apply creative solutions that have a positive impact on results.
- You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. We operate in a shift bid environment.
- Must be able to be alerted to moving vehicles or aircraft and use radio equipment.
- Enjoy the outdoors on a daily basis (sun, rain, sleet or snow) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
- Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to work in cramped or high places.
- Must be able to carry heavy items up and down jet way stairs.
- Supervise team of Customer Service Agents and Leads.
-
Route Supervisor
3 days ago
Brink's Incorporated West Springfield, United States**Locations**: West Springfield, MA · - **Department**: Field Operations · - **Req ID**: R47376 · The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and suppor ...
-
Shift - Supervisor - Working Supervisor
1 week ago
Braums Ice Cream and Dairy Stores Springfield, MO, United StatesShift Supervisor Restaurant - Food Service Supervisor - Management · If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you · Position: Shift Supervisor · Minimum E ...
-
Shift Supervisor
4 days ago
Braum's Inc Springfield, United StatesShift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you We offer excellent benefits and a top of the ...
-
Shift Supervisor
2 days ago
Braum's Inc Springfield, United StatesShift Supervisor Restaurant - Food Service Supervisor - Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift Supervisor Minimum Experience ...
-
Clinic LPN
4 days ago
CoxHealth Springfield, United States Full timeSummary · HOURS FOR THIS POSITION ARE: MONDAY - THURSDAY 8AM - 5PM AND FRIDAY 7AM - 1PM · * Best in Class Work Environment · * 5x Modern Healthcare Best Places to work · * America's Greatest Workplaces Newsweek · * Best Employers for New Grads 2023- Forbes · * Greatest Workplace ...
-
clinic lpn
1 week ago
CoxHealth Springfield, MO, United States Full timeSummary · Best in Class Work Environment · * 5x Modern Healthcare Best Places to work · * America's Greatest Workplaces Newsweek · * Best Employers for New Grads 2023- Forbes · * Greatest Workplace for Women Newsweek · Benefits · * $2000 Sign-On Bonus available, plus 20 hours of ...
-
Assistant Manager
2 days ago
Braum's Inc Springfield, United StatesAssistant Restaurant Manager-Food Service Supervisor-Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you We offer excellent benefits and a top of the lin ...
-
non cdl driver i
5 days ago
US LBM Holdings Springfield, MO , USA, United StatesSince 1919, Meek's has provided personalized service and quality building materials to both construction professionals and homeowners, and today supports customers via locations in Arkansas, California, Missouri and Nevada. · . · US LBM provides a wide range of building materials ...
-
HVAC Specialist
1 week ago
Missouri State University Springfield, United StatesFirst Shift 8:00 am - 4:30 pm Monday - Friday (6 openings) · ESSENTIAL DUTIES AND RESPONSIBILITIES · 1. Performs journeyman level heating, ventilation and air conditioning (HVAC) work in the installation, operation, maintenance, modification, service and repair of high and low pr ...
-
Energy Management Technician
1 week ago
Missouri State University Springfield, United StatesFirst Shift · 8:00 a.m. - 4:30 p.m. · Monday - Friday · ESSENTIAL DUTIES AND RESPONSIBILITIES · 1. Performs highly skilled technical support of microprocessor, analog, and electro-hydraulic control devices by installing, commissioning, maintaining, repairing, and replacing such d ...
-
Hampden County
5 days ago
Pathlight Group Springfield, United StatesABOUT PATHLIGHT: Founded in 1952, Pathlight (formerly known as The Association For Community Living) partners with people with disabilities to create opportunities and build relationships throughout their lives. We are the parent company of Autism Connections, Whole Children, Mil ...
-
Physical Therapist
1 day ago
Mercy Springfield, United States Allied Health-ClinicalWe're a Little Different · Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. · At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills a ...
-
Part-time HVAC Specialist
5 days ago
Missouri State University Springfield, United States Part time1. Performs journeyman level heating, ventilation and air conditioning (HVAC) work in the installation, operation, maintenance, modification, service and repair of high and low pressure refrigerant systems, , by inspecting and testing those systems to locate and diagnose faults a ...
-
patient access team lead
3 days ago
CoxHealth Springfield, MO , USA, United StatesSummary · * Best in Class Work Environment · * 5x Modern Healthcare Best Places to work · * America's Greatest Workplaces Newsweek · * Best Employers for New Grads 2023- Forbes · * Greatest Workplace for Women Newsweek · * Benefits · * Robust, fully customizable benefits package ...
-
Patient Care Technician
3 days ago
Fresenius Medical Care North America Springfield, United States**POSITION FEATURES:** · Paid Training · **PURPOSE AND SCOPE:** · Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. · Functions as part of the hemodi ...
-
General Service Technician
4 days ago
Plaza Tire Service Springfield, United StatesJob Description · Overview: · Why waste your time on another dead-end job? Start a career with Plaza Tire Service. We are immediately hiring hard-working people who are willing to learn. We don't require previous experience in our Genearl Service Technician roles. We'll teach yo ...
-
Shift - Supervisor - Working Supervisor
1 week ago
Braums Ice Cream and Dairy Stores Springfield, MO, United StatesShift Supervisor Restaurant - Food Service Supervisor - Management · If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you · Position: Shift Supervisor · Minimum E ...
-
Supervisor, Client Access
6 days ago
Burrell Behavioral Health Springfield, United StatesJob Description: · Job Title: Supervisor of Client Access · Location: Springfield, Mo · Department: Client Access · Employment Type: Full-time · Shift: Monday - Friday · Job Summary: · The Supervisor of Client Access is a vital role that ensures seamless coordination and exceptio ...
-
Diesel Service Apprentice
1 week ago
MHC Kenworth Springfield, United StatesJob Title · Diesel Service Apprentice / Mechanic · Business Function · Service · Branch Name · MHC KENWORTH-SPRINGFIELD · Date · Address · 3301 EAST KEARNEY · City · Springfield · State · MO · Job Overview & Essential Functions · Murphy-Hoffman Company, LLC is North America's lar ...
-
client access supervisor
1 week ago
Burrell Behavioral Health Springfield, MO, United StatesJob Description: · Job Title: Client Access Supervisor · Location: Springfield, Missouri · Employment Type: Full-Time · Job Summary: · Do you have exceptional communication and leadership skills, along with at least two years of related experience in a medical office, hospital, o ...
Customer Service Supervisor - Springfield, United States - Unifi Aviation, LLC
Description
The Unifi Customer Service Supervisor is responsible for supervising employees to their assigned shifts to ensure the daily activities are performed safely and efficiently. Supervisors make sure that the customer service staff takes pride in being the first line of defence for our customers This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing and love to make people happy on a daily basis
Essential Functions / Key Responsibilities
Basic Qualifications
Pre-requisites:
Experience:
Knowledge, Skills & Abilities:
Preferred Qualifications
Education:
Experience:
Knowledge, Skills & Abilities:
Working Conditions
Work Schedule:
Work Environment:
Physical Demands/Requirements:
Supervisory Responsibilities
Legal
EOE, including disability/vets.
