- Assume full responsibility for the department in the absence of director or department head.
- Respond to guest service interactions in a professional and timely manner, achieving positive resolutions.
- Promote and develop team-oriented philosophy stressing the importance for providing unparalleled commitment to excellence in service.
- Oversee quality hiring, training, and succession planning processes that encompasses the Company's diversity commitment.
- Ensure department standards for correct charging, postings, collecting payments, handling cash and credit transactions, and balancing of all cash and cash equivalent transactions.
- Ensure hotel property and equipment is properly used and maintained.
- Supervise VIP Representatives work performance and apply progressive discipline when appropriate.
- Submit payroll for VIP staff and track attendance reports.
- Order supplies for the department as necessary.
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VIP Lounge Courier
5 days ago
MGM Resorts Las Vegas, United StatesTHE JOB: · As a VIP Lounge Courier, your role is to execute diverse errands for the VIP and Villa departments at Bellagio, ensuring seamless operations and unparalleled guest satisfaction. You'll navigate the vibrant streets of Las Vegas, meticulously fulfilling errands for VIP g ...
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Vip Lounge Representative
2 weeks ago
MGM Resorts International Las Vegas, United States Part timeBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race. · PRIMARY PURPOSE: · As a VIP Lounge Representative, you will set the stage for guest experience with your ...
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VIP Lounge Attendant
5 days ago
Station Casinos, Inc. Las Vegas, United States Part time: · Serves drinks to Guests in compliance with all Company and health department standards and policies. Is responsible for processing transactions in compliance with Company's procedures as well as knowledge and familiarity of cocktails and prices. Side work, retrieving glasses ...
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Lucky VIP Attendant
5 days ago
Station Casinos, Inc. Las Vegas, United States: · Serves drinks and food to guests in compliance with all Company and health department standards and policies. Responsible for processing transactions in compliance with Company's procedures as well as knowledge and familiarity of cocktails and prices. Perform side work such a ...
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VIP Manager
4 days ago
Komodo - Las Vegas Las Vegas, United States Full time· Groot Hospitality employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast-paced multicultural environment. We are always looking for pas ...
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Attendant - Luxury services Lounge
5 days ago
The Venetian Resort Las Vegas Las Vegas, United StatesPosition Overview: · The primary responsibility of the Attendant - Luxury Services Lounge is to provide exceptional guest service, set up and maintain food and beverage presentations, and other assistance to guests in the Luxury Services lounges. · All duties are to be performed ...
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Concierge - Corporate Las Vegas
3 days ago
Tao Group Hospitality Las Vegas, United StatesThe position of Concierge is responsible for providing the highest level of service at all times. Guest interactions are via telephone and email communication. The Concierge will focus on building the guest relationship with complete itineraries encompassing as many Tao Group bra ...
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Host - Foundation Room
5 days ago
LIVE NATION ENTERTAINMENT INC Las Vegas, United StatesJob Summary: · Title: Host - Foundation Room · Location: Las Vegas, NV · The Role: · * Meet, greet and seat all guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering the house · Responsibilities: · Guest Relations · * Gre ...
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Concierge - Corporate Las Vegas
2 days ago
Tao Group Hospitality Las Vegas, United StatesTao Group Hospitality offers competitive benefits for all full-time team members such as: · * Medical, Dental, and Vision Coverage · * 401(k) Retirement Program with Employer Match · * Life and Disability Insurance Plans · * Ancillary Insurance Plans · * Mental Health Support and ...
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Host - Foundation Room
5 days ago
Live Nation Las Vegas, United StatesJob Summary: · Title: Host - Foundation Room · Location: Las Vegas, NV · The Role: · + Meet, greet and seat all guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering the house · Responsibilities: · Guest Relations · + G ...
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host/hostess - belaire lounge
3 days ago
Clique Durango Lounge, LLC Las Vegas, United StatesJob Description · Job Description JOB REQUIREMENTS · To include but not limited to · Greeting guests in a positive, friendly manner and making them feel welcome. · Anticipating the guests' needs and responding appropriately with a sense of urgency. · Maintaining a level of profe ...
Assistant Manager VIP Lounge - Las Vegas, United States - MGM Resorts International
Description
Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
PRIMARY PURPOSE:
As a VIP Lounge Assistant Manager, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES: