Medical Director - Visalia, United States - Family HealthCare Network

Description

Job Description

Description of Primary Responsibilities

1. Provides overall management and direction to departmental/division staff.
   1. Responsible for performance management of departmental employees, including all managers, supervisors, and employees in the department, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions.
   2. Responsible for recommending hiring or firing, and the advancement and promotion of managers, supervisors, and employees in the department, or any other change status of manager, supervisors, and employees in the department employees.
   3. Demonstrates core leadership behaviors and team one approach.
   4. Demonstrates a high level of emotional intelligence.
   5. Creates a culture of accountability and excellence.
   6. Drives execution and innovation.
   7. Ensures division alignment with organizational culture and strategic vision.
   8. Ensures development of and successful execution of an action plan across assigned employee base to support the strategic direction of the organization and obtainment of operational goals for assigned departments/division, effectively leading change when necessary.
   9. Empowers staff through effective communication and talent development.
   10. Ensures team members of all assigned areas of responsibility are fully functional and performing at a world class level.
   11. Ensures development of department/division managers and supervisors receive instruction/training that is in compliance with training plan, including on the job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with department/division employees assigned.
   12. Assists with the development of assigned departmental/division budget(s) and monitors budget to ensure expenses do not exceed budget.
   13. Ensures regulatory compliance for assigned departments/divisions, and compliance with all workflows, policies, and procedures.
   14. Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from assigned leadership team members.
2. Ensures the department maintains compliance with all employee-related reporting and track responsible for the direct provision and supervision of professional care services.
3. Accountable for providing excellent customer service and care.
4. Consistently behaves with courtesy when interacting with patients/ family members, support staff, and Network staff.
5. Provider remains aware of wait time during the daily workflow.
6. Responsible for providing the patient with educational materials and resources appropriate to the patient's health literacy needs.
7. Accountable for patient status as measured by relevant clinical quality measures.
8. Promotes and participates in daily huddles.
9. Incorporates the participation of ancillary health team members in managing the care of patients / families.
10. Responsible for setting and monitoring self- management plans.
11. Responsible for assisting in the assurance of clinical procedures and the maintenance of up-to-date clinical protocols.
12. Completes chart and peer review responsibility in a timely manner.
13. Assists the patient care team with performance improvement efforts, staff education and FHCN promotion.
14. Responsible for assisting the patient care team with performance evaluations and quality improvement.
15. Responsible for assisting in the preceptorship of mid-level practitioners.
16. Where relevant participate in rotation of medical, physician assistant students, and dental residents.
17. Participates in health fairs & other community events.
18. Participates in site & provider meetings in a meaningful way.
19. Meets Network and credentialing expectations for licensure and employment.

If reporting to the President and CEO as a Medical Director overseeing outpatient care services:

1. Responsible for the supervision of doctoral-level medical providers.
2. Responsible for the preparation and implementation of orientation schedules for staff members.
3. Responsible for providing input in regards to outpatient clinical and professional programs.
   1. Assists in the design, implementation and evaluation of integrated programs, including the Patient Centered Health Home.
4. Responsible for the direct provision of outpatient primary care medical services meeting all established productivity expectations.
5. Will provide examination and will review appropriate laboratory, referral and imaging results to determine a diagnosis.
6. Expected to document visits accurately utilizing appropriate templates, and record relevant data to attain a diagnosis.
7. Accountable for attaining budgeted visits.
8. Responsible for meeting clinical care measures.
9. Accountable for locking records in the 72 hour window.
10. Responsible for ensuring teams meet the primary care needs of the communities we serve and the organization meets clinical goals.
11. Provide comprehensive, continuous and coordinated medical care for acute and chronic illness at all ages within the context of family unit in a community setting;
12. Comprehensive health care including health promotion and maintenance, prevention of illness and disability and application of holistic healthcare model with focus on addressing both protective factors and risk factors affecting the health and wellbeing of patient.
13. Management of chronic diseases and acute illness with broad range knowledge in procedural skills, coordination of care with specialists, and utilization of community resources when appropriate.
14. Advocate access to health care with focus of structured evaluation, early intervention and health promotion.
15. Performs other duties as assigned

If assigned to report to the to the Vice President of Inpatient and Specialty Services, providing Medical Director leadership for specialty care programs and inpatient services:

1. Maintains local hospital call schedule within guidelines of larger hospital strategy.
2. Responsible for collaborating with the operational team to provide and assess Specialty Care Services needs.
   1. Responsible for strategically assessing Specialty Care gaps and their impact, including financial costs, revenue, and patient care outcome objectives for established and newly adopted services.
   2. Responsible for collaborating with the Managed Care department to strategically align efforts, optimize managed care incentives, and reduce the total cost of care.
3. Responsible for overseeing the South Valley discharge clinic operations by facilitating the transition from Inpatient to Outpatient care and actively working to reduce length of stay and readmission rates by providing comprehensive discharge services.
4. Responsible for delivering care and clinical outcomes of the FHCN PACE program by providing medical guidance and supervising medical services activities and provider staff.
   1. Provides leadership and medical expertise in developing medical policies, procedures, and guidelines.
   2. Responsible for developing clinical standards and medical practice guidelines and protocols.
   3. Responsible for the compliance and oversight of the Medicare Part D Drug Management Program, the Quality Improvement (QI) Plan, and Represents FHCN PACE to external regulatory agencies and organizations as required.
5. Responsible for acting as the clinical liaison with the Delano Health Center.
6. Responsible for managing hospitalists while closely collaborating with the outpatient setting to enhance patient outcomes and incentives for shared savings.
7. Responsible for implementing inpatient strategies for OBGYN and Pediatrics across the network in collaboration with the Operations Team.
8. Responsible for collaborating with local medical directors to ensure call schedules are complete and aligned with the inpatient strategy.
9. Performs other duties as assigned.

Description of Primary Attributes

Professional & Technical Knowledge:

1. Possesses specific advanced knowledge and skills, including written and verbal communication skills, computational, computer and technical skills, and mathematical knowledge frequently acquired through completion of a Bachelor's Degree or Master's Degree program with a recognized major or comparable experience, and;
2. Six years of leadership experience or seven years of progressively greater responsibility or significant contributions to projects and initiatives that demonstrate leadership skills.
3. Performance of the duties and responsibilities of the job requires extensive formal training in medical studies, including an understanding of the application of the theory and practices of medicine.

Technical Skills:

1. Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements.
2. Ability to use Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements.
3. Ability to develop sophisticated presentations in Microsoft PowerPoint, including the use of embedded objects, transitions and other elements.

Licenses & Certifications: Licensed to practice medicine in the state of California.

Communications Skills:

1. Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze.
2. Responsible for the resolution of conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities or governmental authorities.
3. Compiles, analyzes and prepares information in an effective written form, including correspondence, reports, articles or other documentation.
4. Effectively conveys technical information to non-technical audiences.

Physical Demands:

The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 20 pounds.

Pay Scale:

Min Salary Rate: $307,136.34

Max Salary Rate: $491,418.14