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    IT Systems Administrator - Raleigh, United States - General Dynamics Information Technology

    General Dynamics Information Technology
    General Dynamics Information Technology Raleigh, United States

    3 weeks ago

    General Dynamics Information Technology background
    Paid Work
    Description

    Req ID: RQ174821

    Type of Requisition: Regular

    Clearance Level Must Be Able to Obtain: None

    Public Trust/Other Required: MBI (T2)

    Job Family: Systems Administration

    Skills:

    Computer Literacy,Hardware Systems,Information Technology (IT) Systems,Operating Systems (OS)

    Experience:

    8 + years of related experience

    Job Description:

    Seize your opportunity to make a personal impact as an IT Systems Administrator supporting Endpoint Technology. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

    At GDIT, people are our differentiator. As an IT Systems Administrator you will take an active role in the transformation of our client's Endpoint Computing Environment.

    HOW AN IT SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT:

    • Test Pilot Software for proper deployment and functionality.
    • Locate users who can be assigned software to perform pilot testing.
    • Follow up and assist users during pilot testing.
    • Provide feedback to package owners and complete pilot testing documentation.

    OTHER DUTIES AS ASSIGNED:

    • Reboot lab workstations weekly to make sure they receive patches.
    • Check machines for any pilot patches.
    • Monitor tickets in the support queue to address pilot related tickets.
    • Move workstations in and out of pilot phase as workstations are replaced.
    • Non-pilot Advanced Computing Environment (ACE) support
    • Wiping computers prior to disposal
    • Reimaging computers
    • Work with HP, Dell, or other hardware ACE vendors, to have workstations repaired.
    • Work support tickets using ServiceNow.
    • Print security badges.
    • Assist with other projects as required (ex: Printer setup and configuration, workstation refresh, troubleshooting upgrade failures)
    • Provide support for the National Pilot Testing process, including tracking status of all pilots within the USPS District, perform verification and validation of pilot tests, coordinate pilot testing with various users, systems, and locations, and provides feedback on pilot test findings.
    • Document the established procedures used to perform repetitive, but complex tasks.
    • Establish and maintain comprehensive records of work performed.
    • Install PC-based hardware, software, and peripherals, as well as integrate products into desk- top systems.
    • Produce reports for a wide variety of purposes.
    • Operate personal computer terminals and LAN attached to workstations to perform job functions and general clerical/administrative work.
    • Provide technical assistance to the computer operations staff and user community, as needed.

    WHAT YOU'LL NEED TO SUCCEED:

    Education :

    • Bachelor's degree from an accredited College/University in a Computer Science or related technical discipline (preferred but not required)
    • NOTE: If no college degree, then 4 additional years of relevant work experience is required.

    Required Experience :

    • 8+ years of relevant experience

    Required Skills & Abilities :

    • Must have 5 years of relevant and progressive experience in a distributed computing environment is preferred.
    • Must have a working knowledge of current computer and communications technologies and disciplines, including PC operating systems, hardware platforms, local area networks, and wide area networks.
    • Must be capable of documenting issues and recommending solutions.
    • Ability to apply critical reasoning skills to solve technical issues.
    • Ability to communicate orally and in writing at a level sufficient to provide technical information to non-technical people and to maintain contact with vendors and centralized support groups.

    Security Clearance Level:

    • Ability to obtain and maintain a Public Trust security clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
    • The security clearance for this program requires the selected candidate to be a U.S. Citizen and to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days.

    Location :

    • Raleigh, NC (Preferred)
    • Will consider remote applicants

    Security Clearance Level :

    • Ability to obtain and maintain a Public Trust security clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
    • The security clearance for this program requires the selected candidate to be a U.S. Citizen and to have resided in the US for the past five years. The selected candidate cannot have left the country for longer than 90 consecutive days and no more than 180 cumulative days.

    GDIT IS YOUR PLACE:

    • 401K with company match
    • Comprehensive health and wellness packages
    • Internal mobility team dedicated to helping you own your career.
    • Professional growth opportunities including paid education and certifications.
    • Cutting-edge technology you can learn from
    • Rest and recharge with paid vacation and holidays

    #WeAreGDIT #ACE #SysAdmin #Endpoint

    We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

    We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

    GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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