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    PT Deli Service Leader - Raleigh, United States - Food Lion

    Food Lion
    Food Lion Raleigh, United States

    2 weeks ago

    Food Lion background
    Description

    Address:
    USA-NC-Elizabeth City-683 S Hughes Blvd

    Store Code:
    Store 02238 Deli

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.


    PRIMARY PURPOSE


    Lead the deli service element (olive bar, full service HMS, wet salads, grab n go, panini station, bulk meat and cheese) operations of the Deli/Bakery department and support the achievement of budgeted financial and sales goals.

    Build associate and customer relations and promote a strong culture in support of Food Lion strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.


    DUTIES AND RESPONSIBILITIES

    Smiles and maintains an atmosphere of enthusiastic customer awareness with primary emphasis

    on

    fast,

    easy,

    flexible

    and

    friendly

    customer

    service

    all

    while

    creating

    a positive shopping experience for customers.


    Role

    model

    outstanding,

    friendly

    customer

    service

    and

    use

    skills

    and

    knowledge

    of department products to offer solutions that meet or exceed customers' expectations.


    Receive and prepare orders in an accurate and efficient manner.


    Perform

    total

    department

    functions

    as

    needed

    to

    meet

    production

    and

    customer service guidelines.


    Perform duties that ensure department appearance, quality, variety, workplace safety, and food safety are consistently maintained.


    Assist in growing sales through effective merchandising strategies.


    Is courteous and helpful to other associates.


    Treat all co-workers with fairness, dignity, and respect.


    Assist the Deli Mgr. in hiring, training and developing associates including supervising performance through planning, coaching and disciplinary efforts.


    Supervise

    performance of

    all

    duties

    and

    responsibilities

    of

    all

    Deli/Bakery

    associates as/when assigned by management or in the absence of management.


    Controls

    department

    expenses

    through

    proper

    ordering

    and

    care

    for

    supplies

    and equipment.


    Understand, observe and follow all company policies and established standard practices including food safety, workplace safety, and sanitation.


    Ensure that department conditions involving appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.


    Observes

    and

    corrects

    all

    unsafe

    conditions

    that

    could

    cause

    associate

    or

    customer accidents.


    Maintain effective work schedules to meet production and customer service standards
    as well as associates' personal needs.


    The lead will be required to work a rotational shift outside of their assigned area at least once a week at the discretion of the Deli/Bakery Manager and Deli Team Lead


    Understand

    and

    use

    company

    tools

    such

    as;

    financial

    reports,

    ACIS,

    scheduling, productivity, ordering (CAO), and business information systems.


    Maintain accurate records of production, shrink, sales, and inventory.


    Receive, store, process and merchandise all products in accordance with established department guidelines.


    Assist in communicating department and company policies to associates.


    Performs all other duties as assigned.


    QUALIFICATIONS

    A high school graduate or equivalent preferred.


    Deli, restaurant or food service experience helpful but not required.


    Ability to lead and manage a team.


    Strong understanding of store operations and merchandising techniques preferred.


    Effective communication, customer service, and selling skills.


    Strong interpersonal and organizational skills.


    Ability and willingness to learn multiple tasks and technical requirements of the job.


    Ability to multi task and prioritize in a fast paced environment.


    Strong problem solving skills.


    Must meet minimum age requirements.


    Must

    be

    able

    to

    meet

    the

    physical

    requirements

    of

    the

    position,

    with

    or

    without reasonable accommodations.


    PHYSICAL REQUIREMENTS

    Ability to use computers and other communication systems required to perform job functions.


    Ability to use hand held computers for orders, mark downs, scan outs, and inventory.


    Stand 100% of the time with occasional walking short distances.


    Ability to push or pull up to 2000 pounds using a pallet jack or float.


    Perform repetitive hand and arm motions.


    Bend

    and

    lift

    products

    weighing

    up

    to

    15

    lbs.

    continuously,

    25

    lbs.

    frequently,

    and approximately 100 lbs. on occasion.


    Be

    able

    to

    handle

    a

    variety

    of

    substances

    associated

    with

    cleaning

    and

    packaging materials, and household cleaners.


    Stand 100% of the time with frequently walking short distances.


    Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.


    Meet established volume activity standards for the position.


    Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.


    Have sufficient visual ability to check invoices, dates, and other written documents.


    Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

    Job Requisition: 262300_external_USA-NC-Elizabeth-City

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