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    Systems Administrator - Salt Lake City, United States - Cafe Rio

    Cafe Rio
    Cafe Rio Salt Lake City, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    PRIDE, PASSION, EXCELLENCE—this is what's made Cafe Rio Mexican Grill the #1 Mexican Food restaurant in America and with 161 restaurants nationwide, we're growing fast. We are looking for a high-energy Systems Administrator to grow our business.

    We're committed to making "Every Meal a Masterpiece." What's a masterpiece you ask? It begins with quality ingredients, prepared in state of the art kitchens by people who have a passion for food and the art of cooking from scratch. You won't find a freezer or microwave in any of our restaurants We prepare FRESH meals daily. Piqued your interest? Check us out at

    What We're Looking For:

    This role is responsible for the planning, installation, deployment, and maintenance of Cafe Rio's core IT infrastructure - including networks, servers, PC's, Phones, applications, and alarms in our corporate office, call center, and our 161+ retail locations. This individual develops and maintains IT security best practices and manages IT systems security policies within the organization, oversees software license compliance, and manages the backup and disaster recovery infrastructure to ensure data integrity and mitigate data loss. This role is also responsible for responding to service outages while supporting other IT roles as needed. The ideal applicant is forward-thinking and will solve for the future technical growth and expansion needs of the Company.

    What We're Serving Up In Return:

    • Competitive salary
    • Performance Bonus
    • Health Benefits
    • Paid Time Off
    • Free Meals
    • 401K with 4% Company Match
    • Career Advancement Opportunities

    Responsibilities:

    • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
    • Diagnose, troubleshoot, and resolve to completion hardware, software, or other network and systems issues.
    • Coordinate the deployment of computer programs and systems.
    • Configure, monitor, and audit companywide software licensing.
    • Design, configure, and test new hardware, system applications, and operating system software.
    • Partner with supervisor to plan, coordinate, and implement network security measures to protect company data, software applications, and hardware.
    • Plan, test, deploy and maintain enterprise data backup and disaster recovery systems and procedures.
    • Partner with other team members to help solve computer and/or systems issues.
    • Partner with supervisor to determine the future needs of the company and identify systems and functionality needed to support continued growth and expansion.
    • Create and manage relationships with multiple vendors and service providers. Maintain service level agreements with vendors as required, manage vendor deployment scenarios and timelines.
    • Participate in technical support rotation and on-call activities as needed.
    Qualifications:

    Bachelor's degree in computer science, information technology, or a related field of study.

    3-5 years of experience managing core IT systems within a predominantly Microsoft environment, preferably in the hospitality or retail industry supporting multiple locations in various states.

    Knowledge and familiarity with regulatory compliance requirements such as PCI, SOX as well as IT specific ISO/IEC Standards, preferred.

    Current/recent Microsoft professional certifications desired.

    Comprehensive knowledge of current server operating systems such as Microsoft Server 2012/2012 R2/2016/2019, VMware ESXi 6.7/7.0, Hyper-V virtualization in a clustered environment, Active Directory, DNS, DHCP, File Server/Print Server, Remote Access Services, Windows 10, Office 365 email services, Azure Active Directory, Single Sign On authentication services, Enterprise Anti-Virus applications, Enterprise backup solutions, and Patch Management Solutions.

    In-depth understanding of networking routing protocols and associated services to effectively address and resolve network issues.

    Firewall, Router, and switch management including VPN's, VLAN's, and NAT.

    Experience planning, deploying, and managing VOIP/SIP based communications systems.

    Customer service orientation; a high level of responsiveness, understanding and anticipating client needs.

    Maintains high level of flexibility; effectively and quickly adjusts to changing plans and priorities.

    Able to effectively communicate verbally and in writing with internal/external clients & service providers.

    Ability to analyze information, evaluate available options, and choose the best solution to solve problems.

    Proactively keeps up to date with new technologies and how to best apply them in their current role.

    Minimal travel.


    We use eVerify to confirm U.S. Employment eligibility.
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