- Conduct regular team meetings, training sessions, and performance evaluations to enhance staff development.
- Develop and implement care coordination protocols and workflows to optimize patient outcomes.
- Serve as an advocate for patients, ensuring their needs and preferences are communicated and addressed within the healthcare system.
- Collaborate with healthcare providers and community resources to support patients in navigating the healthcare system.
- Monitor and evaluate the effectiveness of care coordination interventions, implementing Axeium & Relevant improvements as needed.
- Collaborate with the Quality Improvement team to ensure compliance with FQHC Look-Alike standards and regulations.
- Collaborate with other departmental supervisors and healthcare providers to facilitate interdisciplinary communication and collaboration.
- Participate in regular meetings to discuss patient care, quality improvement initiatives, and overall health center operations.
- Oversee the care coordinating team that coordinates care for our patients.
- Analyze data and generate reports to track key performance indicators and outcomes related to care coordination.
- Develop and deliver ongoing training for Care Coordinators to enhance their skills in patient engagement, communication, and care coordination.
- Bachelor's degree in social work, nursing, health, human services or closely related field; Master's Degree (preferred.)
- Minimum four years of experience in the human services field. Additional experience may be substituted for the academic requirements identified above.
- Knowledge and experience in working with diverse communities in the Orange County, CA area.
- Thorough understanding of Medicaid Waiver systems and community resources.
- Bilingual English/Spanish required
- Minimum of one year in a supervisory role (preferred.)
- Knowledge of program planning, implementation and evaluation; experience evaluating client needs, completing assessments and plans of care.
- Knowledge of or willingness to learn about the various aspects of Care Coordination, QA/QI, PCMH and any related programmatic or regulatory needs.
- Sensitivity to clients of all cultures, diversity and backgrounds.
- Ability to direct, supervise and evaluate personnel
- Strong written and verbal communication skills
- Exceptional interpersonal, organizational, and planning skills
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Care Coordinating Manager - Tustin, United States - Families Together of Orange County
Description
Job Description
Job DescriptionSalary: min $27 per hourJob Title: Care Coordinating Manager
Salary: $27 per hour
Location: Tustin
Openings: 1) Position Available
Position Purpose: The primary responsibility of the Care Coordinator Manager is to offer administrative support to clinical staff involved in various programs and initiatives at our community health center. As a key member of our esteemed healthcare team, the Care Coordinator Manager will play a critical role in meticulously overseeing and managing the daily operations of the Care Coordination department, ensuring the provision of unparalleled, patient-centered care characterized by uncompromising quality.
Core Duties and responsibilities include but are not limited to:
Education and Training:
Qualifications, Skills, and Experience:
Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
