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Area Coach - Edison, United States - Rackson Restaurants
Description
**Rackson Restaurants**
**Area Coach (District Manager) - Burger King**
**Rackson Restaurants - Edison, NJ - Full Time**
Provides overall leadership and coaching to and direct supervision of approximately Burger King restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their restaurant. Trains, develops, manages and motivates restaurant management including Assistant Managers and Shift Managers. Establishes and maintains company standards in guest service, food safety, and product and facility maintenance.
The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant Managers/Shift Leaders on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant. * Provides day-to-day coaching and direction of RGMs, Assistant Managers and Shift Managers.
Maintains store-specific performance targets in Guest Satisfaction, OPI, REV, Health and Safety Inspections, etc. Coaches store management to increase proficiency in all areas.
Builds and promotes a strong bench of talented restaurant leaders through training and development, performance management, and effective hiring.
Leads recognition efforts within market, including developing and maintaining an employee-oriented and customer-focused store culture emphasizing collaboration, team-work and process improvements.
Travels throughout market through scheduled and unscheduled visits to restaurants, to understand the guest experience and ensuring all are consistently ready for inspections. Coach managers on how to improve and maintain the highest quality standards.
Develops strong understand of the financial aspects of restaurant management, including inventory; analyzes financial performance and understands trends. Imparts financial knowledge to store managers.
Coaches teams on ways to drive sales and maximize profitability.
