- Demonstrate solid technical competence for all products and services sold.
- Sell devices, accessories, and other Cricket offerings to meet/ exceed established quotas.
- Train, coach, develop, and manage the sales team through the direction of the Store Manager.
- Lead the sales team to provide an unparalleled customer experience.
- Promote store growth by coaching the store sales team and offering premium customer service.
- Meet sales goals by selling our products and services to new and existing customers.
- Promote positive customer experience through modeling great customer service and handling escalations.
- Conduct daily observations per Velocity.
- Handle all administrative aspects of the sale, including, but not limited to, completing customer contracts and warranties, accepting customer payments, and filing the completed orders.
- Stay updated with product knowledge, accessories, pricing plans, promotions, and service features through continuous learning and self-development.
- Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.
- Consult with new and existing customers to determine their wireless service needs.
- Maintain the integrity of store operating procedures, including opening, closing, inventory, point of sale paperwork/record keeping, cash management, and maintaining store standards/appearance in merchandising, backroom, restroom, and work area.
- Handles all customer service issues in a timely and professional manner.
- Directly responsible for ensuring sales accuracy of daily cash drawer and sales accuracy with customers.
- Any other assigned duties.
- High school diploma or equivalent.
- Proven leadership skills.
- Demonstrated ability to meet/ exceed sales quotas.
- Positive, can-do attitude, highly motivated, results-driven personality.
- Excellent customer service skills and the ability to understand and implement our sales process.
- Ability to function independently as well as be a team player.
- Strong verbal, written, presentation, and interpersonal communication skills.
- Ability to multitask in a fast-paced environment.
- Ability to complete sales tasks and meet quotas.
- Must be able to work the varied hours of retail, including evenings, weekends, and holidays.
- Experience in prepaid wireless sales. Preferred
- Bilingual / English & Spanish
- Base Salary Range $13.00 hourly
- Base + Commission (Hourly Pay and Commission Paid Weekly)
- Medical, Dental, Vision & Supplemental Insurance Benefits eligible after 60 days
- Full-Time
- Hourly- Non-Exempt
- Ability to occasionally lift 10 to 25 pounds.
- Constant walking and standing; frequent bending, stooping, and reaching.
-
Brand Ambassador/team Lead
4 days ago
Optimum Level Solutions Jacksonville, United StatesAre you ready for an amazing marketing sales career as a Brand Ambassador with an exploding company? Well then this is your place. We aren't your ordinary marketing company. Every day, we get to raise our voices to make our communities better. We welcome action-oriented individua ...
-
Move Team Leads and Helpers at College Hunks
5 days ago
College Hunks Hauling Junk & Moving Jacksonville, United StatesAs a Mover for College Hunks Hauling Junk and College Hunks Moving, you are the first point of contact for clients on the job. Here at College HUNKS in Jax, we offer quick promotions and focus on employee satisfaction. This enables our team to give their very best for our clients ...
-
Team Lead
1 week ago
Chick-fil-A Jacksonville, United StatesA Chick-fil-A Team Lead is a team member who exemplifies leadership skills through their attitude, actions, and ability to lead others. We are looking for someone with prior Chick-fil-A or other leadership experience to help build our team to be the best it can be. · Requirement ...
-
Team Lead
1 week ago
Rack Room Shoes Jacksonville, United StatesRack Room Shoes - River Place S/C [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leadership, gui ...
-
Team Lead
1 week ago
Rack Room Shoes Jacksonville, United States24483 · Full Time · Rack Room Shoes · Job Description Summary · The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and ...
-
Team Lead
6 days ago
Capital Staffing Solutions, Inc. Jacksonville, United StatesShift Supervisor/Leader · Jacksonville, FL · 3-month contract to hire · No C2C/Agencies/Referrals Please · Required Education and Experience · High school diploma or GED · 5+ years of experience supervising personnel and track record of industrial electrical installation · Profi ...
-
Team Lead
5 days ago
Capital Staffing Solutions Jacksonville, United StatesShift Supervisor/Leader · Jacksonville, FL · 3-month contract to hire · No C2C/Agencies/Referrals Please · Required Education and Experience · High school diploma or GED · 5+ years of experience supervising personnel and track record of industrial electrical installation · Profic ...
-
Team Lead
2 weeks ago
Learning Care Group Jacksonville, United States Full timeJob Description · This is more than just a daycare job. It's a journey, where you learn, grow, thrive-and play-every day. Are you a teacher ready for your next step? Being a Team Lead at a child care center is something special. We're hiring and we want difference makers who will ...
-
Surveillance Team Lead
1 week ago
Deutsche Bank Jacksonville, United States Full timeJob Description: · Employer:DWS Group · Title:Surveillance Team Lead · Location:Jacksonville, FL · Job Code: #LI-LL1 #LI-02 · About DWS: · Today, markets face a whole new set of pressures - but also a whole lot of opportunity too. Opportunity to innovate differently. Oppor ...
-
Performance Team Lead
6 days ago
SIMOS Jacksonville, United StatesAt SIMOS we put people to work - the people who enable leading companies to be more productive and successful. · SIMOS is hiring a Performance Team Lead for a large distribution center in Jacksonville, FL This position is responsible for coordinating associate activities in the p ...
-
Performance Team Lead
1 week ago
SIMOS Insourcing Solutions Jacksonville, United StatesJob Description · Job DescriptionSIMOS is hiring a performance team lead for a large distribution center in Jacksonville, FL This position is responsible for coordinating associate activities in the production process and will monitor associates' performance. The ideal candidate ...
-
Billing Team Lead
2 days ago
AppleOne Jacksonville, United StatesJob Description · Job DescriptionThis Billing Team Lead Position Features: · • Team Leader · • Growth Opportunities · • Pay $26 to $29/hr · Our client has an immediate need for Billing Team Lead seeking temp to perm role, interested in being a team leader and growth opportunities ...
-
Billing Team Lead
2 days ago
All's Well Jacksonville, United StatesJob Description · Job DescriptionOur prestigious client in Jacksonville zip 32256 is looking for top talent in a "Billing Team Lead". The ideal candidate would have 5 years of billing experience in a health care setting as well as 2-3 years of management experience. This candidat ...
-
Team Lead Janitorial Specialist
1 week ago
John Larry Janitorial & Maintenance Jacksonville, United StatesJob Description · Job Description · The Team Lead Janitorial Specialist Under general and limited supervision, will lead a team and perform a wide variety of custodial duties in order to provide a clean, orderly and safe environment; and perform related work as required. · This ...
-
Client Services Team Lead
1 week ago
CBRE Jacksonville, United StatesClient Services Team Lead · Job ID · 163729 · Posted · 19-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Sales Support · Location(s) · Jacksonville - Florida - United States of America · CBRE is looking for a Client Services Team Lead in ...
-
Team Lead Virtual Center
1 week ago
Follett Corporation Jacksonville, United StatesTeam Lead Virtual Center will work directly with Fulfillment Center Manager to lead team member's work activities in partnership with Course Material Operations and Warehouse Operations. Ensures all virtual team members receive the appropriate traini Virtual, Lead, Team Lead, Edu ...
-
Client Services Team Lead
1 week ago
CB Richard Ellis Jacksonville, United StatesClient Services Team Lead · Job ID · 163729 · Posted · 19-Apr-2024 · Service line · Advisory Segment · Role type · Full-time · Areas of Interest · Sales Support · Location(s) · Jacksonville - Florida - United States of America · CBRE is looking for a Client Services Team Lead in ...
-
Team Lead Janitorial Specialist
5 days ago
John Larry Janitorial & Maintenance Jacksonville, United StatesJob Description · Job DescriptionThe Team Lead Janitorial Specialist Under general and limited supervision, will lead a team and perform a wide variety of custodial duties in order to provide a clean, orderly and safe environment; and perform related work as required. · This posi ...
-
Document Processing Team Lead
2 days ago
STAT Informatic Solutions Jacksonville, United StatesJob Description · Job DescriptionDescription:POSITION SUMMARY · Looking for a Career that Matters? JOIN THE STAT Team · The Document Processing Team Lead / Floater is responsible for the daily preparation, scanning, indexing and verification of records/charts. In addition to stan ...
-
IT Server Team Technical Lead
1 week ago
Vaco Jacksonville, United StatesJob Description · Job Description SUMMARY · Motivates and leads staff to accomplish goals. Ensures work meets deadlines and accuracy expectations. Mentors team in emerging technologies and explores new technologies. · ESSENTIAL RESPONSIBILITIES · Monitor productivity and ensure w ...
Team Lead - Jacksonville, United States - Cricket Wireless Authorized Retailer
Description
Job Description
Job DescriptionDescription:Blue Fig USA is an authorized independent retailer of Cricket Wireless with corporate headquarters in Orlando, FL. With over 90 locations throughout the state, Blue Fig champions the corporate mission and message of a premium customer experience, every customer, every time. Every customer deserves an exceptional experience with no exception. Blue Fig is made of trained wireless experts. Our team members provide valuable solutions that meet the wireless needs of our customers.
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
DUTIES & RESPONSIBILITIES:
DIRECT REPORTS: Sales Advocates
Requirements:EDUCATION and/ or EXPERIENCE:
KNOWLEDGE, SKILLS, & ABILITIES:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
DESIRED SKILLS:
SALARY/ BENEFITS:
JOB TYPE:
ENVIRONMENT & PHYSICAL DEMANDS:
The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.