Field Technician - Albany, United States - Ronco

Ronco

Verified Company

Albany, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you outgoing and enjoy meeting new people? Do you like technology and enjoy helping people solve problems? What if you could help people unlock their organization's potential for increased productivity by improving communication? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you.

Ronco is seeking a talented
Field Technician in our Albany, NY, market to work with customers onsite at locations within a designated territory.

In this role, you will be responsible for installing, supporting, maintaining, and troubleshooting audio-visual and other electronic communications systems.

Accountabilities Include:

Perform and coordinate installation, programming, troubleshooting, and maintenance of audiovisual and other communication equipment
Professionally interface with customers to discuss work and convey system information
Assist the sales team as necessary to ensure competitive and accurate bid responses
Conduct building site surveys to identify and confirm installation requirements
Oversee projects from the bid process through signoff, handling multiple projects simultaneously
Attend/conduct project meetings with installation or construction personnel and assist with scheduling and installation
Work directly with customers to establish and publish a project timeline with a completion date.
Communicate project progress to customers and Company team members and coordinate project changes with the sales team
Provide training to customers or enduser personnel on operating and maintaining systems.
Provide effective "oncall" support
Attend jobrelated training, as offered by the Company, and selfdriven learning efforts.
Acquire technical certifications as needed for the job

Requirements for Success:

Associate degree in Electronics Technology or equivalent work experience
Minimum of 2 years of audiovisual or lowvoltage experience
Customer service & teamoriented
Professional, reliable, highly organized, and punctual
Maintain industryrecognized technology credentials
Maintain a clean driving record

Why Choose Us:

In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion.

Ready to take the next step in your career?

This position's expected hourly pay rate ranges from $25.00 to $32.00 per hour.

This role may require you to meet vendor specific credentialing requirements to visit customer sites as a condition of your continued employment.

These requirements vary based on the respective healthcare, educational, state, or federal customer and may include vaccinations, additional background checks, additional drug testing, and any other type of criteria as specified by the customer.

We are an Equal Opportunity/Affirmative Action Employer