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    Hospitality Assistant - Los Angeles, United States - Los Angeles Philharmonic Association

    Los Angeles Philharmonic Association
    Los Angeles Philharmonic Association Los Angeles, United States

    2 weeks ago

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    Description


    Position: Hospitality Assistant

    Department: Programming

    FLSA Status: Non-Exempt, Part-Time

    Pay Rate: $25.00/Hour

    Position Summary:

    Reporting to the Senior Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from June 1 - October 31.

    The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from June 1 - October 31. Individual start dates to be determined upon hiring.

    Position Elements:
    • Advances concert hospitality elements with tour manages as assigned.
    • Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.
    • Support day of show hospitality needs as a runner, picking up various items as required.
    • Coordinate food and beverage delivery services to artists, managers, and other VIPs.
    • Ensure dressing rooms are clean and set correctly for artists and guests.
    • Other duties and projects as assigned.
    Relationships:

    Reports To: Senior Program Manager

    Interacts With: Vice President, Programming Presentations

    Associate Director, Programming Presentations

    Program Manager, Programming Presentations

    Ticket Coordinator

    Artist Venue Assistants

    Guest Artists, Managers, and Agents

    Box Office Staff

    Minimum Requirements

    Position Requirements:
    • Must be available to work on concerts as assigned from approximately June 1 - October 30. Hours will vary per week based on concert and projects assigned to the individual.
    • High School Diploma or its equivalency
    • 2-4 years of related work experience
    • Must be able to work with/communicate with artists, agents and managers in sensitive situations
    • Must own a reliable car and have clean driving record
    • Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
    • Must be organized, detail-oriented and self-motivated
    • Ability to multitask, prioritize and remain calm in a fast-paced environment
    • Customer service oriented in all industry and interoffice interactions
    • Must be able to work flexible schedule including nights, weekends and some holidays
    • Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc
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