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Lehi

    Customer Advocate - Lehi, United States - Serenity Healthcare, LLC

    Serenity Healthcare, LLC
    Serenity Healthcare, LLC Lehi, United States

    2 weeks ago

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    Description
    Customer Advocate

    Location: Lehi, UT

    This position has fast career growth working in a company that impacts people's lives. Serenity aims to be an industry disruptor in Healthcare; come join our team and make a difference In this role, you will be responsible for educating patients on new-to-market healing technologies. You will primarily be helping patients understand the studies on the risks of medication versus the benefits of TMS and Ketamine.

    Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

    Responsibilities
    • Be the expert on TMS and Ketamine. Training and studies will be provided.
    • Ownership for all patients on your provider's schedule
    • One on one meetings with patients to connect treatment solutions to their individual needs.
    • Support healing through education, connection, and focus on TMS and Ketamine
    Benefits
    • Competitive Pay
    • Career Growth Opportunity
    • Paid Time Off
    • 10 Paid Holidays
    • 401k
    • Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
    • Closed on Sundays
    • Employee Referral Program
    Qualifications
    • High School Diploma or GED.
    • 2-3+ year of experience in a full-time customer service role.
    • Drug Testing within company policy
    • Previous experience working with computer-based information systems.
    Schedule
    • 3 - 13 hour shifts
    • Thursday - Saturday
    About Serenity:

    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    *This position is contingent on successfully completing a criminal background check upon hire.
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