Jobs
>
Orem

    Customer Care Advocate I - Orem, United States - Quick Quack Car Wash

    Quick Quack Car Wash
    Quick Quack Car Wash Orem, United States

    2 weeks ago

    Default job background
    Description

    Job Type

    Full-time

    Description

    Quick Quack is looking for the Smartest, Kindest, and most Driven Customer Care Advocates to join our team Quick Quack is recognized as "The Best and Favorite" car wash in every community in which a Quick Quack Car Wash can be found. And we're still growing

    **Quick Quack has also been recognized as a leading environmentally friendly and sustainable company and is one of the best places to work**

    JOB DESCRIPTION

    **This position is in an office setting as well as working from home (Hybrid)**

    Quick Quack Car Wash is looking for a Customer Care Advocate A Customer Care Advocate will act as a liaison, providing answers/information and will resolve any emerging problems our customers and team members may have involving account and membership efficiency

    Our Customer Care Advocates ensure all customer requests are addressed in a personalized and proactive manner. We are looking for someone that is patient, empathetic, and passionately communicative.

    A Customer Care Advocate will be someone that is confident and skilled in communications by telephone, email, chat, or SMS and is confident in resolving all Customer Experience-related issues.

    Essential Duties and Responsibilities(other duties may be assigned to meet business needs):

    •Begin with a strong desire to be helpful and exceed customer expectations.

    •Present a "Can do, will do" attitude.

    •Provide an exceptional experience by greeting customers in a courteous, friendly, and professional manner.

    •Listen attentively and understand the customer's request for assistance.

    •Demonstrate empathy as appropriate.

    •Provide clear and complete answers.

    •Research and/or escalate as needed to make sure the customer is adequately taken care of.

    •Be a problem solver.

    •Suggest additional services by recognizing services we offer that may benefit the customer.

    •Advocate by contributing ideas on ways to resolve problems to better serve the customer and/or improve the organization.

    •Meet performance, quality, production, and Customer Satisfaction expectations.

    •Show willingness to collaborate and work with others in a team environment.

    •Regular attendance and punctuality are essential qualities for success.

    Work Environment and Physical Demands:

    • This is a hybrid position.
    • Must be willing to sit for long periods of time.
    Requirements

    Qualifications/Requirements:
    • We are looking for FULL-TIME team members at this time
    • Shift available: 11:30 a.m. to 8 p.m.
    • Outstanding oral and written communication skills
    • Excellent attention to detail
    • Cheerful, friendly, outgoing personality; a true "people" person
    • Strong desire to help others
    • Willingness to do what's best for the team
    • Experience with the Microsoft Office suite of products (Outlook, Excel, Word, etc.)
    • Preferred 1-year of Customer Service and/or Contact Center experience in a fast-paced environment
    • Pay: $16/hr. to start with frequent merit increases
    • Spanish bilingual preferred ($1 per hour pay differential upon testing, $17/hr.)
    • College preferred
    • We are open 7 days a week
    • 3 FULL-TIME weeks of training provided
    • Full-time shifts (8 hours)
    Salary Description

    $16/Hour
  • Cascades at Orchard Park

    Registered Nurse

    3 weeks ago

    Cascades at Orchard Park Orem, United States

    Cascades at Orchard Park is a fantastic skilled nursing facility located in Orem, UT. We are expanding our nursing team and we are excited that you've considered us If you want a supportive team beside you, grateful residents around you, and a place to grow as a nurse - please co ...

  • Cascades at Orchard Park

    Licensed Practical Nurse

    3 weeks ago

    Cascades at Orchard Park Orem, United States

    Cascades at Orchard Park is a fantastic skilled nursing facility located in Orem, UT. We are expanding our nursing team and we are excited that you've considered us If you want a supportive team beside you, grateful residents around you, and a place to grow as a nurse - please co ...

  • DaVita

    Social Worker Intermediate

    5 days ago

    DaVita Orem, United States

    490 S State St, Orem, Utah, , United States of America · As a Social Worker at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. · DaVita has an open position for a Social Worker who will be a vit ...

  • DaVita

    Social Worker Intermediate

    6 days ago

    DaVita Orem, United States

    490 S State St,Orem,Utah, ,United States of America · As a Social Worker at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. · DaVita has an open position for a Social Worker who will be a vital me ...

  • Western Heating and Air Conditioning

    Customer Service Representative

    2 weeks ago

    Western Heating and Air Conditioning Orem, United States Part time

    We are looking for a customer-oriented service representative. The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might face. The best CSR ...

  • Chrysalis

    Host Home Provider

    1 week ago

    Chrysalis Orem, United States

    Job Description · Job DescriptionAt Chrysalis Host Home, we are looking for families to open their homes to a person with disabilities. Host Home services, focuses on children and adults with intellectual disabilities by providing them with a loving and nurturing family to live w ...

  • Cascades at Orchard Park

    Registered Nurse/LPN Night Shift

    1 week ago

    Cascades at Orchard Park Orem, United States

    Job Description · Job DescriptionHello Cascades at Orchard Park in Orem, UT is actively looking to hire a full-time Registered Nurse/LPN for Night Shift (6PM-6AM). Pay comes with a night differential of $2 per hour. · At Cascades at Orchard Park, our goal in a skilled nursing fac ...

  • Cascades at Orchard Park

    Registered Nurse

    1 week ago

    Cascades at Orchard Park Orem, United States

    Job Description · Job DescriptionCascades at Orchard Park is a fantastic skilled nursing facility located in Orem, UT. We are expanding our nursing team and we are excited that you've considered us If you want a supportive team beside you, grateful residents around you, and a pla ...

  • Chrysalis

    Host Home Provider

    1 week ago

    Chrysalis Orem, United States

    Job Description · Job DescriptionAt Chrysalis Host Home, we are looking for families to open their homes to a person with disabilities. Host Home services, focuses on children and adults with intellectual disabilities by providing them with a loving and nurturing family to live w ...

  • BambooHR

    Director of Software Engineering

    6 days ago

    BambooHR Orem, United States

    Job Description · Job DescriptionEssential Job Duties · Our ideal Director of Software Engineering will be an integral contributor to the current and next generation of our app. You'll be working on multiple projects with multiple teams to continue making us the #1 HR Software fo ...

  • Cascades at Orchard Park

    Licensed Practical Nurse

    1 week ago

    Cascades at Orchard Park Orem, United States

    Job Description · Job DescriptionCascades at Orchard Park is a fantastic skilled nursing facility located in Orem, UT. We are expanding our nursing team and we are excited that you've considered us If you want a supportive team beside you, grateful residents around you, and a pla ...

  • T-Mobile

    Mobile Associate, Store-in-Store

    1 week ago

    T-Mobile Orem, United States Part time

    Be unstoppable with us · T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is a ...

  • Telos

    Anthem Life Coach

    1 week ago

    Telos Orem, United States

    Job Description · Job DescriptionDescription:Job Description: Transition Life Coach · Time commitment: 32-40 hours per week · Reports to: Anthem Director · Job Status: Non-exempt · FTE: 1 (Benefitted employee) · An Anthem House advocate directs all of the students on their shift ...

  • Global Payments

    Client Advocate

    3 weeks ago

    Global Payments Lindon, United States

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...

  • Comcast

    Xfinity Field Sales Consultant

    2 weeks ago

    Comcast Lindon, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • Serenity Healthcare, LLC

    Customer Advocate

    4 weeks ago

    Serenity Healthcare, LLC Provo, United States

    Customer Advocate · Location: Provo, UT · Start your career at Serenity Healthcare Are you passionate about helping customers achieve an exceptional experience? Serenity is seeking an individual that has previous entry-level sales experience and customer service. In this role, ...

  • Riverwoods Surgery Center

    Circulating Nurse, OR

    1 week ago

    Riverwoods Surgery Center Provo, United States

    Job Description · Job DescriptionPosition Description: Provo area surgery center is seeking a circulating nurse (RN) to ensure the delivery of safe, efficient, caring service pertinent to individual needs of surgery patients. This individual will act as patient advocate, providin ...

  • Riverwoods Surgery Center

    OR Nurse Circulator

    1 week ago

    Riverwoods Surgery Center Provo, United States

    Job Description · Job DescriptionPosition Description: Provo area surgery center is seeking a circulating nurse (RN) to ensure the delivery of safe, efficient, caring service pertinent to individual needs of surgery patients. This individual will act as patient advocate, providin ...

  • Serenity Healthcare

    Manager In Training

    3 days ago

    Serenity Healthcare Provo, United States

    Job Description · Job DescriptionManager In Training - Ignite Your Business Acumen in Healthcare · Location: Provo, UT · Are you eager to ignite your career in the dynamic healthcare industry? Serenity is seeking a highly motivated and ambitious Manager in Training. This remarka ...

  • Unicity International

    Senior Digital Marketing Manager

    2 weeks ago

    Unicity International Provo, United States

    Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30 years, Unicity has been dedicated to developing high-quality products that contain the vital nutrien ...