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    Medical Records Specialist - Houston, United States - Accolade

    Accolade
    Accolade Houston, United States

    4 weeks ago

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    Description

    About AccoladeAccolade (Nasdaq:
    ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life.

    Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation.

    Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction.

    Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit 2nd.

    MD is excited to be expanding our clinical team, and we are looking for Health Information Specialists who are passionate about helping others.

    The Health Information Specialist will work hand in hand with our clinical nursing team to collect and organize medical records and facilitate world-class healthcare second opinions.

    Accolade 2nd.
    MD is a high-performance, fast-paced environment, requiring the ability to multitask and prioritize. Organizational skills, flexibility, excellent communication skills, and the ability to navigate through multiple technology platforms are required.


    Location:
    Houston, TX (Energy Corridor area)

    Reports to:
    Manager of Health Information SystemsResponsibilities:

    • Coordinate with the Accolade 2nd.
    MD team (nurses, Accolade 2nd.
    MD panel of physicians, other Health Information Specialists, etc.) to ensure an exceptionally fast turnaround for 2nd.
    MD consultations.

    • Facilitates timely, complete, and accurate retrieval of requested medical records from all identified providers/facilities.
    • Analyze and format medical records and identify medical imaging studies that contribute to each consultation.
    • Participates in training less experienced staff.
    • Promotes best practices and process improvements.
    • Protects confidentiality of personal health and proprietary business information.
    • Accurately enter information into a proprietary online platform.
    • Strives to meet team/personal qualitative and quantitative monthly and yearly incentives

    Qualifications Preferred:

    • Excellent written, verbal, and interpersonal communication skills
    • Exceptional customer service skills
    • Strong critical thinking and problem-solving skills
    • Comfortable with the pressure of deadline-focused work, and also have the self-discipline to create and adhere to self-imposed deadlines
    • 1+ years of professional experience in a hospital or medical office setting with experience in medical records
    • Experience reviewing and/or identifying Oncology and/or Pediatric recordsMinimum:
    • Innovative, enthusiastic, and professional
    • Technology proficient (Apple/MAC)
    • Ability to navigate through multiple technology platforms
    • Ability to work effectively as an individual and/or team

    Additional Information Benefits:

    • Performance-based bonuses
    • Family Medical Benefits
    • HSA
    • 401(k) plan
    • Open PTO + 10 Company Holidays
    • Wellness Program

    Referral BonusesPhysical Demands/Working Conditions:

    • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, and filing cabinets.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
    • This is a full-time position in Houston, Texas.

    BenefitsComprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.HDHP medical plan with generous employer contributions towards an HSA401(k) Retirement Plan with matching employer contributionsOpen Time OffGenerous Holiday Schedule + 5 floating holidays18 weeks of paid parental leaveSubsidized commuter benefits programsVirtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger1 Volunteer days per yearEmployee Stock Purchase Plan (ESPP) w/ employee discountOur people are the Heart of AccoladeTogether, we are building a great and enduring business that truly makes an impact.

    At Accolade, we are committed to building a workplace where all can grow and thrive.

    We do this by living our core values:

    Member ObsessedFor everything we do, we ask ourselves: Is this going to make our member's life measurably better?Be FearlessWe think differently.

    We do what's never been done. We are reinventing healthcare every step of the way.
    Stronger TogetherWe honor the differences among one another and know that our unique perspectives drive us forward.
    Genuine CareWe care deeply about the human beings we work with and serve. We have each other's back.
    Embrace RealityWe bring the data, tell the truth, and trust each other.
    Relentless ExecutionWe operate with a bias for action. Take initiative, move fast & have fun.

    Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person.

    Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week.

    Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

    Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees.

    We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
    Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer.

    Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it.

    These are also scams.

    If you see or lose money to a job scam, report it to the Federal Trade Commission at You can also report it to your state attorney general.

    To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
    Accolade
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