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    Assistant Branch Manager - Bentonville, United States - Legacy National Bank

    Legacy National Bank
    Legacy National Bank Bentonville, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Description/Job Summary

    Position Summary:

    This position is responsible for branch duties including, but not limited to, teller, assist in reconciling errors or discrepancies, opening deposit accounts, cross-selling other bank products, handling customer inquiries and issues. This position functions relatively independently with general supervision by the Branch Manager

    Major Duties and Accountabilities:

    • Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
    • This person is the leader in instilling and maintaining a strong, customer-focused, and sales-oriented culture in their branch location and is knowledgeable about all bank products with emphasis on DDA, consumer online banking, and mobile banking products/services.
    • Works/balances a teller drawer.
    • Anticipates demand and ordering cash for branch.
    • Completes day-to-day processes and procedures for: Vault, ATM, Coin Machine, Recycler and Debit Card Machine.
    • Trains new employees on the policies and procedures of the teller function.
    • Opens DDA and other deposit accounts for bank customers when necessary.
    • Responsible for maintaining proper retention procedures of all teller documents/logs.
    • Assists in making sure branch is prepared for quarterly audits by knowing procedures and making sure they are being followed.
    • Assumes the duties of the Branch Manager in their absence.
    • Assists Branch Manager in monthly audits of location.
    • Any other duty as assigned.

    Required Qualifications

    • Required:
      • 18 years of age.
      • High school diploma or GED equivalent.
      • 1 year banking experience.

    Preferred Qualifications

    • Preferred:
      • College/Technical degree.
      • 3 years cash handling experience.
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