Customer Service Representative - Remote - Illinois

The Customer Service Representative – Contact Centre provides frontline support to policyholders addressing inquiries and resolving issues related to coverage claims billing and account information. The CSR handles both inbound and outbound customer interactions to ensure needs a ...

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers and partners by responding to inquiries and resolving issues related to coverage claims billing and account information. · Respond to inbound calls emails and other inquiries from custome ...

+The Team Lead for Life & Health supports the daily operations and performance of the Affinity Customer Service Representative (CSR) team.+ · +Support and guide the CSR team in daily operations to ensure service excellence and productivity goals are met. · Maintain a strong worki ...

The Customer Service Team Lead oversees day-to-day activities of the CSR team, providing timely service while maintaining high customer satisfaction. · Monitor key performance indicators and service levels. · Manage contact center resources. · Research and respond to escalated cu ...

The Insurance Technician provides technical insurance support to the Underwriters by performing various duties including maintaining and updating log of all renewal business within the team, · handling communication with insurance carriers throughout the renewal process, · and is ...

The Support Coordinator provides administrative support to assigned sales regions and/or sales representatives by processing renewal applications, quote acceptances, binder requests, certificate of insurance requests, and other customer inquiries. · Handle workflow of assigned sa ...

The PIS Technician provides technical insurance support to various teams by performing duties such as maintaining log updates, sending renewal solicitations, determining proper renewal tracks with carriers, · handling communication with insurance carriers throughout the renewal p ...

The COI Processor plays a critical role in ensuring compliance and accuracy in insurance documentation. ...

The Area Sales Representative oversees a geographical sales territory ensuring that independent and regional account business is developed, and budgeted sales and profit objectives are achieved. · We are looking for someone who shares in our core values of a strong work ethic, an ...

The Program Retention Team Lead oversees a team of retention representatives responsible for maintaining client relationships and facilitating primarily professional liability renewals. · Lead, motivate, and support a team of retention representatives. · Manage Five9 Contact Cent ...

The New Business Sales Representative is responsible for promoting and selling assigned Pearl Insurance coverage(s) to prospective clients primarily through phone and email outreach. · This role focuses on achieving monthly and annual sales goals while delivering exceptional serv ...

The AVMA Retention Representative for Pearl Insurance Solutions (PIS) is responsible for promoting and renewing assigned Pearl Insurance coverage(s) to existing clients over the phone and through email, mail, and fax. · Conduct high volume of customer contact via the phone, email ...

The Program Retention Representative for AVMA is responsible for maintaining and strengthening relationships with existing policyholders. This role focuses on handling inquiries through the call center from existing policyholders regarding current coverages, identifying customer ...

+ Accurately verify insurance coverage · + Perform administrative activities associated with maintenance of medical documentation · + Utilize resources to identify and resolve customer issues or reimbursement discrepancies ...

The Mid-Market Senior Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible to respond to the day-to-day client inquiries and any needed client analytics. · ...

The Inside Sales Representative is responsible for telephone marketing and sales of insurance products to members/clients. · Sells insurance products to prospective member/clients by making and receiving telephone calls. · Prospects and produces new life, health, disability, dent ...

The Account Manager will serve and oversee the complex management and execution of individual, group and administrative domestic and international travel for US Soccer Federation. · Proven record of successful relationship building and maintenance · Knowledge of Sabre or similar ...

The Senior Account Manager plays a key role in shaping an exceptional client experience, · serving as the primary partner for a defined book of business while building trusted, long‑term relationships.Serve as the subject matter expert on Health & Welfare Benefits, · Own and grow ...

+ Manage sales growth and team performance+ Develop leadership skills+ Ensure compliance and professionalism+ Participate in trade shows and conferences ...

The National Practice Producer will play a strategic and highly visible role within our national Veterinary Insurance Program. This individual is responsible for driving new business production and managing key relationships with large,private equity-backed veterinary practice gr ...