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    Oncology Financial Support Program Manager - Baton Rouge, United States - Franciscan Missionaries of Our Lady Health System

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    Job Description Job Title Oncology Financial Services Manager Job Code Department/Postion # Pay Grade Reports to: Vice President Position Description/Summary Identify and obtain grants, free drugs, and co-pay assistance for the oncology patients receiving their care at OLOL Cancer Institute. This position reports to the VP of the Cancer Institute and collaborates with the revenue cycle team to maximize the current processes (denials and billing opportunities) within the Cancer Service Institute. Engage with the oncology patients to assist with managing their financial responsibilites for their cancer treatment. Minimum Requirements: Experience Previous professional level experience required Education Master's Degree required Certification/Licensure Knowledge/Skills/Abilities: Financial acumen Business Writing Effective Communication Position Responsibilities Position Responsibilities: Click to be taken to ONET for occupation repository information . Type in similar job in the search function to see list of job duties Patient Experience Select 5-10 job responsibilites using task identified from ONET online (Your HRBP can assist you). Copy and paste each duty on the row of the appropriate category. Weight each category in 10% increments using the drop downs Category Weight 20% Performance Expectation a. Evaluate the financial needs of the oncology patients treated in the infusion center. Performance Expectation b. Manage the patient relationship with the patient and the facility regarding financial obligations for their infusion treatments. Performance Expectation c. Serve as a resource for the patients to educate and guide them regarding their financial responsibilities associated with their oncology treatment. Performance Expectation d. Performance Expectation e. Financial Success Category Weight 20% Performance Expectation a. Develop best practices to support the revenue cycle team supporting the Cancer Institute. Performance Expectation b. Initiate Grant applications to support the patient treatments and sustain the financial integrity of the Cancer Institute. Performance Expectation c. Review and support the denials team in the oncology division. Performance Expectation d. Performance Expectation e. Operational Excellence Category Weight 20% Performance Expectation a. Collaborate with Cancer Institute leadership and clinical team to ensure that clinical care is supported financially. Performance Expectation b. Manage the operational integration with pharmacy team in obtaining free drug. Performance Expectation c. Foster the relationship between the denials and scheduling team as it pertains to the oncology patients and their treatment. Performance Expectation d. Performance Expectation e. Quality and patient Safety Category Weight 30% Performance Expectation a. Serves as a point of contact for the patients regarding their billing associated with their infusion treatment. Performance Expectation b. Support the oncology clinical team with best practices for managing denials and revenue capture. Performance Expectation c. Facilitate the revenue capture for Grants that have been awarded to patients being treated in the Cancer Institute. Performance Expectation d. Performance Expectation e. Team Member Experience Category Weight 0.1 Performance Expectation a. Communicate effectively and professionally with the members of the Cancer Institute and supportive teams. Performance Expectation b. Support the Cancer Institute by reporting revenue capture associated with Grants, free drugs, and co-pay assistance obtained. Performance Expectation c. Performance Expectation d. Performance Expectation e. Physical Requirements Use Drop downs to complete Never Travel Requirements
    *Excludes to and from work.
    Use Drop downs to complete Travel required?
    No

    About Us

    The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

    This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care.
    In the last fiscal year, Franciscan Missionaries of Our Lady Health System had:
    • 1,747 Licensed Beds
    • 65,322 Discharges
    • 44,592 OR Procedures
    • 10,827 Full Time Employees
    • 331,360 Inpatient Days
    • 1,915 Active Medical Staff
    • 229,296 Emergency Visits
    As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged.

    Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana's citizens, and serve in Mississippi's largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges.

    Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day.

    Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa.

    Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need.

    As we look to the future of our healthcare ministry, we chart our course by "going where we are called."


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