- 401(k) matching
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Vision insurance
- Saturdays 6:30am - 2pm, 4 days (mornings/afternoons)
- Part time - Saturday - varies, Sunday 9am - 5pm --- weekdays optional hours
- Be the "Voice" of Chem-Dry by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge
- Promote and sell the full suite of Chem-Dry services to inbound customer requests
- Provide support to Technicians, Field Technician Leaders and Management
- Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs
- Suggest upgrading treatments to customers to promote revenue
- Follow-up with customer inquiries
- Complete required forms / update database
- Demonstrated passion for excellent customer service
- Effectively communicate with internal team members and customers
- Previous dispatch experience (preferred)
- Excellent ability to manage multiple tasks and maintain a positive attitude
- Knowledge of and desire to learn and leverage technology
- Learn and communicate Chem-Dry offerings and process
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Maybe subject to an on-site drug test
- 401k after 90 days
- Dental and vision insurance after 60 days
- Aflac
- Vacation/PTO
- Paid holidays
-
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Customer Service Representative In Person - Garland, United States - Chem-Dry
Description
Benefits:If you enjoy a fast paced, customer focused and team oriented environment, Join our Team
****This is NOT a remote position****
Shifts available:
Compensation: $ $16.00 per hour
Chem-Dry is the world's leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide, Chem-Dry is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises.
Chem-Dry offers exciting team member opportunities who share a sense of commitment to quality home care and the use of quality home care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay.
Join our team
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.