- 401(k) matching
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Vision insurance
- Saturdays 6:30am - 2pm, 4 days (mornings/afternoons)
- Part time - Saturday - varies, Sunday 9am - 5pm --- weekdays optional hours
- Be the "Voice" of Chem-Dry by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge
- Promote and sell the full suite of Chem-Dry services to inbound customer requests
- Provide support to Technicians, Field Technician Leaders and Management
- Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs
- Suggest upgrading treatments to customers to promote revenue
- Follow-up with customer inquiries
- Complete required forms / update database
- Demonstrated passion for excellent customer service
- Effectively communicate with internal team members and customers
- Previous dispatch experience (preferred)
- Excellent ability to manage multiple tasks and maintain a positive attitude
- Knowledge of and desire to learn and leverage technology
- Learn and communicate Chem-Dry offerings and process
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Maybe subject to an on-site drug test
- 401k after 90 days
- Dental and vision insurance after 60 days
- Aflac
- Vacation/PTO
- Paid holidays
-
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Customer Service Representative In Person - Garland, United States - Cornerstone Chem-Dry
Description
Job Description
Job DescriptionBenefits:If you enjoy a fast paced, customer focused and team oriented environment, Join our Team
****This is NOT a remote position****
Shifts available:
Responsibilities:
Qualifications: