- Must be able to read, write, and speak Spanish and English.
- Assist management in the annual preparation of a detailed forecast including projected billable hours, sales, gross profit and net profit (manage expenses necessary to achieve the desired net operating profit).
- Directly responsible for the company's revenue
- Develop plans and strategies for developing business and achieving the company's sales goals
- Manage operations and resources to deliver profitable growth
- Exceed customer expectations and contribute to a high level of customer satisfaction
- Provide detailed and accurate sales forecasting
- Put in place infrastructure and systems to support the success of the sales function
- Compile information and data related to customer and prospect interactions
- Manage key customer relationships and participate in closing strategic opportunities
- Travel for in-person meetings with customers and partners and to develop key relationships
- All other duties that may arise to assist in the success of Surge Staffing
- Implement and monitor Surge Staffing quality standards for all services rendered.
- Implement and manage a detailed marketing program of personal sales calls, telephone sales, direct mail in-office demonstrations and public relations for the company.
- Accurate reporting that is required by client and Surge as requested.
- Provide supervision, leadership, counseling, and disciplinary action of on-site managers per facility as assigned.
- Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
- Work closely with the marketing function to establish successful channel and partner programs
- Direct and manage customer development activities, including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
- Implement bill/pay structure to ensure a proper gross profit level in conjunction with management team
- Determine customer credit extensions with assistance from the corporate credit department.
- Implement corporate collection policies and procedures.
- Must be able to read, write, and speak Spanish and English.
- Bachelor's degree or equivalency in work experience and education required.
- Previous experience in sales, human resources, or a service industry required.
- Strong sales/marketing skills needed to meet business development goals.
- Proven track record for successful business development.
- Strong PC skills and the ability to navigate within the iforce system
- Must have strong written and verbal communication skills, as well as strong customer service skills.
- Ability to advise, counsel, guide, and negotiate with others (e.g., staff, temporaries).
- Ability to develop (i.e., through teaching, training, etc.) the professional skills of employees.
- Ability to analyze and evaluate people, data, and things to determine courses of action.
- Ability to effectively and tactfully deal with people.
- Ability to shift back and forth between two or more tasks.
- Ability to understand and accurately apply basic math skills.
- Ability to make competent use of work-related equipment and materials.
- Ability to access areas where needed people, information or equipment are located.
- Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities.
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Bilingual Account Executive - Arlington, United States - Surge Staffing
Description
Job Description
Job DescriptionSummary:
The Bilingual Account Executive is responsible for the profitable operation of the company. This includes overall responsibility for achieving profit results consistent with established expectations and implementing a consistent business development program to maximize billable hours and sales growth, thereby increasing market share and operating profits.
REQUIREMENTS
